Customer reviews from roku.com
Roku - Refurbished Excellent - Ultra | 4K/HDR10+/Dolby Vision & Atmos Streaming Device with Rechargeable Backlit Voice Remote Pro - Free & Live TV - Black
Average customer rating
4.8 out of 5
4.8
(1,078 Reviews)
Open Ratings Snapshot
Rating breakdown 1,078 reviews
5 Stars
931
4 Stars
101
3 Stars
15
2 Stars
10
1 Star
21
85%of customers recommend this product. 
(
203 out of 240
)
Best Buy Privacy Policy
Customer Reviews for Roku - Refurbished Excellent - Ultra | 4K/HDR10+/Dolby Vision & Atmos Streaming Device with Rechargeable Backlit Voice Remote Pro - Free & Live TV - Black
Customer Rating
5 out of 5
5
I LOVE IT…
on December 1, 2025
Posted by: Leslie N
If you're looking for a powerful, reliable, and incredibly user-friendly streaming device, the ROKU Ultra is an outstanding choice. This device truly delivers on performance—it's fast, responsive, and handles 4K HDR streaming with impressive clarity and smoothness. The interface is clean and intuitive, making it easy for anyone to navigate their favorite apps and channels without hassle.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Love it
on November 30, 2025
Posted by: Robin K
Very easy to use. Easy to find and easy to charge. Love it
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
New Roku
on November 30, 2025
Posted by: Lee P
Love it! So easy to hook up to TV. Have had Roku for a long time and finally upgraded and so happy I did.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Great product
on November 29, 2025
Posted by: Andrew D
Great product great product great product great product great product
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Rocu
on November 29, 2025
Posted by: Rodney I
I like it, more verity of channels to choose from!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Happy with Roku Ultra
on November 29, 2025
Posted by: TERESA L
My 10 yr old Roku remote had worn out was not available for replacement. I chose this new model since it allows voice commands. It is easy to install and operate. The only thing I would like to see is the preprogramed amazon prime button. Then it would be perfect.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
works great
on November 29, 2025
Posted by: Brian R
Entirely satisfied with our Roku Ultra. Love the lighted remote.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Roku Ultra
on November 29, 2025
Posted by: Ed C
Serious upgrade, picture definition is lifelike! Was hesitant but got a email discount and purchased this. Worth every penny. If you are on the fence, jump off and buy this unit. You won't regret it.
Written by a customer while visiting roku.com
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