Customer reviews from roku.com
Roku - Refurbished Excellent - Ultra | 4K/HDR10+/Dolby Vision & Atmos Streaming Device with Rechargeable Backlit Voice Remote Pro - Free & Live TV - Black
Average customer rating
4.8 out of 5
4.8
(1,078 Reviews)
Open Ratings Snapshot
Rating breakdown 1,078 reviews
5 Stars
931
4 Stars
101
3 Stars
15
2 Stars
10
1 Star
21
85%of customers recommend this product. 
(
203 out of 240
)
Best Buy Privacy Policy
Customer Reviews for Roku - Refurbished Excellent - Ultra | 4K/HDR10+/Dolby Vision & Atmos Streaming Device with Rechargeable Backlit Voice Remote Pro - Free & Live TV - Black
Customer Rating
5 out of 5
5
Better than Comcast
on December 4, 2025
Posted by: Barbara K
Works great and adding Apps is easy. Picture is great and remote is easy and convenient to use. Now we pay for what we actually want to watch.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
on December 3, 2025
Posted by: Michael S
Works great so far. Just trying to set up all my premium and cable channels. But I love roku. Have 2 so far.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
New Roku
on December 3, 2025
Posted by: Robert J
Love all the updated components. The new remote is superb. Glad I upgraded.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
on December 2, 2025
Posted by: Brian
Picture quality is great. The unit is in an area of marginal WiFi coverage, so the Ethernet port was used in combination with a MOCA network for internet connection. The result is consistently great picture quality without buffering due to weaker WIFI. The remote that lights when move and is USB-C rechargeable is a nice bonus.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
yukon1950
on December 2, 2025
Posted by: Nicholas W
Fantastic device. Would gladly purchase this device again
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Second Roku Ultra
on December 2, 2025
Posted by: Larry M
This is my second Roku Ultra. I replaced my old unit to gain new performance enhancements. Performance is great especially on a wireless network. 4K Dolby picture quality is outstanding on my LG OLED TV. Highly recommend.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Roku
on December 2, 2025
Posted by: Bonnie W
Streaming made so easy so have 3 devices easy set up
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
on December 2, 2025
Posted by: Dan D
Very good ok very good then 👍 awesome 👌 yes I will try to get it in the review 😀
Written by a customer while visiting roku.com
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