Customer reviews from roku.com
Roku - Refurbished Excellent - Ultra | 4K/HDR10+/Dolby Vision & Atmos Streaming Device with Rechargeable Backlit Voice Remote Pro - Free & Live TV - Black
Average customer rating
4.8 out of 5
4.8
(1,078 Reviews)
Open Ratings Snapshot
Rating breakdown 1,078 reviews
5 Stars
931
4 Stars
101
3 Stars
15
2 Stars
10
1 Star
21
85%of customers recommend this product. 
(
203 out of 240
)
Best Buy Privacy Policy
Customer Reviews for Roku - Refurbished Excellent - Ultra | 4K/HDR10+/Dolby Vision & Atmos Streaming Device with Rechargeable Backlit Voice Remote Pro - Free & Live TV - Black
Customer Rating
5 out of 5
5
We Absolutely LOVE Roku!
on December 13, 2025
Posted by: Lori B
We have been Roku customers right from their beginning, and continue to loyally support their products and services!
Written by a customer while visiting roku.com
Customer Rating
4 out of 5
4
Roku Ultra
on December 12, 2025
Posted by: David C
This is the second Roku Ultra that I have purchased. I like how rapidly it responds to commands. I like how I can you my voice to control the TV. I do not like that a couple of the apps do not respond to commands these two players and they did respond to the Roku Stick. I also would like to be able to reprogram the several app buttons on the remote to open apps I do use.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Roku Ultra
on December 12, 2025
Posted by: Maureen E
We live in a rural area with no cable tv and not the best internet service. The Roku Ultra provides a way to stream tv shows, the news and some sporting events. Easy to set up. Easy to use.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Love it
on December 11, 2025
Posted by: Mary Ellen N
This box is so easy to hook up & use.
It offers more apps than my ROKU TV.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
on December 11, 2025
Posted by: Wieslaw Z
Nowe Roku poprawia jakosc obrazu i dzwieku. Polecam.
Written by a customer while visiting roku.com
Customer Rating
4 out of 5
4
Awesome
on December 11, 2025
Posted by: David S
Very good product and easy setup and you keep your same channels once you login
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
best buy ROKU
on December 10, 2025
Posted by: James U
it is great we have them on all four of our tvs, love them would not tv without them
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Great product
on December 10, 2025
Posted by: Dave R
From all the other connect systems that are not built into a player device, I have found this to work the best. Much better than a firestick.
Written by a customer while visiting roku.com
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