Customer reviews from roku.com
Roku - Refurbished Excellent - Ultra | 4K/HDR10+/Dolby Vision & Atmos Streaming Device with Rechargeable Backlit Voice Remote Pro - Free & Live TV - Black
Average customer rating
4.8
(1,078 Reviews)
Rating breakdown 1,078 reviews
5 Stars
931
4 Stars
101
3 Stars
15
2 Stars
10
1 Star
21
85%of customers recommend this product.
(
203 out of
240)
Customer Reviews for Roku - Refurbished Excellent - Ultra | 4K/HDR10+/Dolby Vision & Atmos Streaming Device with Rechargeable Backlit Voice Remote Pro - Free & Live TV - Black
Customer Rating
5
Far faster with my setup than the stick was
on December 22, 2025
Posted by: Lawrence K
I had a Roku streaming stick on a TV that worked slow since the WIFI is poor in that room. The Roku Ultra uses Ethernet, so I could plug it directly into my network. The faster internet speed and faster processor make this great for me. Just hope they continue supporting it if the company is purchased at some point.
Written by a customer while visiting roku.com
Customer Rating
5
Great streamer.
on December 22, 2025
Posted by: Anonymous
Great streamer. I wish I could hide the suggestions & advertising and just boot up in to the apps I actually subscribe to & use.
Written by a customer while visiting roku.com
Customer Rating
5
Life just got simply
on December 20, 2025
Posted by: Peter G
Saving money every month a big factor also I've missed so much TV that all is new to me. Seeing these shows for the first time. Nice.
Written by a customer while visiting roku.com
Customer Rating
5
Roku Ultra
on December 20, 2025
Posted by: Kathy L
The Roku Ultra was very easy to set up and easy to use.
Written by a customer while visiting roku.com
Customer Rating
5
on December 19, 2025
Posted by: Gary H
I replaced my 4k Express with the ultra since the former had so many WiFi dropouts and “no internet connection” messages (despite having good 300mb connectivity). I am now using the Ultra’s Ethernet port with CAT6 cable to my router which eliminated all the “buffering”. Working fine now.
Written by a customer while visiting roku.com
Customer Rating
5
Great
on December 19, 2025
Posted by: Stephen C
This is my second Ultra, I have no desire to go back cable
Written by a customer while visiting roku.com
Customer Rating
5
Great upgrade
on December 19, 2025
Posted by: David C
I recently upgraded to the Ultra, and am so very happy. The picture is sharper and the speed is faster. Very satisfied and happy we made the change. Thanks Roku!
Written by a customer while visiting roku.com
Customer Rating
4
Saved the day
on December 18, 2025
Posted by: Jerry K
I had an older model of the Roku Ultra that kept loosing the sound, would lockup after fast forwarding and sometimes not take voice commands. I was daily or even several times a day having to power cycle the unit. The updated version works faster without any of the same problems.
Written by a customer while visiting roku.com