Customer reviews from roku.com
Roku - Refurbished Excellent - Ultra | 4K/HDR10+/Dolby Vision & Atmos Streaming Device with Rechargeable Backlit Voice Remote Pro - Free & Live TV - Black
Average customer rating
4.8
(1,078 Reviews)
Rating breakdown 1,078 reviews
5 Stars
931
4 Stars
101
3 Stars
15
2 Stars
10
1 Star
21
85%of customers recommend this product.
(
203 out of
240)
Customer Reviews for Roku - Refurbished Excellent - Ultra | 4K/HDR10+/Dolby Vision & Atmos Streaming Device with Rechargeable Backlit Voice Remote Pro - Free & Live TV - Black
Customer Rating
5
ROKU Ultra
on December 26, 2025
Posted by: Randy L
The use of this new Roku Ultra will be great once I get my new TV. Right now when connected up it wants me to tie the old remote control with the new one. Not sure how thats supposed to work but will wait to connect it up from scratch once new TV is installed.
Written by a customer while visiting roku.com
Customer Rating
5
Roku
on December 26, 2025
Posted by: Harry P
Surprised how well it is working
I had an old Roku from the 1900’s
The newer version is much more user friendly
As our TV is older it did not have all the apps we wanted for streaming services
Now we do
I had an old Roku from the 1900’s
The newer version is much more user friendly
As our TV is older it did not have all the apps we wanted for streaming services
Now we do
Written by a customer while visiting roku.com
Customer Rating
5
Still the easiest.
on December 26, 2025
Posted by: Joshua
Installed at my parents house. The remote is still the most intuitive remote out there for streaming boxes. Would recommend the Roku Ultra to anyone in the streaming ecosystem.
Written by a customer while visiting roku.com
Customer Rating
5
on December 26, 2025
Posted by: Jina W
Very good product ! I like it very much and enjoy using it for watching YouTube.
Written by a customer while visiting roku.com
Customer Rating
5
Awesome
on December 24, 2025
Posted by: James M
This one replaces my other roku device where the HDMI port was slowly going out. Had the last one since 2019.
Written by a customer while visiting roku.com
Customer Rating
5
Loving Roku
on December 22, 2025
Posted by: Kim M
I’m very happy with making the chance from cable to Roku, I was nervous. But I’m so glad I did it.
Written by a customer while visiting roku.com
Customer Rating
4
on December 22, 2025
Posted by: Charles H
It worked as anticipated, a lot of content and easy to use.
Written by a customer while visiting roku.com
Customer Rating
1
Roku ultra network
on December 22, 2025
Posted by: Nikko
from Schaumburg
I bought the Roku ultra thinking I won't have many problems but the reality is this roku device has a bad time staying connected to the network, I know it's not my network because we just switched to a better network company and the roku still can not stay connected where I have to network restart in the settings and then sometimes for there it won't load any of the networks I hope they find a fit for this because this is super annoying to deal with
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com