Customer reviews from roku.com
Roku - Refurbished Excellent - Ultra | 4K/HDR10+/Dolby Vision & Atmos Streaming Device with Rechargeable Backlit Voice Remote Pro - Free & Live TV - Black
Average customer rating
4.8 out of 5
4.8
(1,078 Reviews)
Open Ratings Snapshot
Rating breakdown 1,078 reviews
5 Stars
931
4 Stars
101
3 Stars
15
2 Stars
10
1 Star
21
85%of customers recommend this product. 
(
203 out of 240
)
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Customer Reviews for Roku - Refurbished Excellent - Ultra | 4K/HDR10+/Dolby Vision & Atmos Streaming Device with Rechargeable Backlit Voice Remote Pro - Free & Live TV - Black
Customer Rating
5 out of 5
5
Roku works well
on December 28, 2025
Posted by: Leroy W
I got the upgraded Roku and enjoy it very much. I was surprised to find the it turns my TV on and off even though my TV brand is on the obscure side. I like that the remote light up.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Slick, easy and useful
on December 28, 2025
Posted by: Shauna S
We've been using Roku for years and continue to think it is the best streaming interface out there. This latest model met our expectations. Love the new additions to the voice search options, lit remote and more.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Great experience
on December 28, 2025
Posted by: Cheryl B
I am new to the streaming experience but ROKU is easy to use The remote is really well designed
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
on December 28, 2025
Posted by: N K E
The ROKU works where even my LG TV locks up when streaming, hence the reason I continue using ROKU. This is my second unit as the first one was 12 years old
Written by a customer while visiting roku.com
Customer Rating
4 out of 5
4
Easy to setup Ultra
on December 27, 2025
Posted by: Christine G
The Ultra was very easy to setup. The remote is back lit which makes it easier to find it on my black pet couch cover. In addition, the Ultra has a lost remote feature. The remote is rechargeable. I plan to buy an additional Ultra on the future.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Roku
on December 27, 2025
Posted by: David M
Great product I like the backlight on the remote easy to figure out and use.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Roku review
on December 26, 2025
Posted by: Dannie H
I absolutely love it. My son has a Roku and my brother. My son recommended I get it and I am very glad I did
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Great buy!
on December 26, 2025
Posted by: Paul H
I was surprised how great the ultra is. Not only is it convenient to use but it is fast and easy to use. The remote does some many things. From turning on your tv to contorting the sound, using ear plugs for private listing. I truly enjoy the convenience of this system.
Written by a customer while visiting roku.com
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