Customer reviews from roku.com
Roku - Refurbished Excellent - Ultra | 4K/HDR10+/Dolby Vision & Atmos Streaming Device with Rechargeable Backlit Voice Remote Pro - Free & Live TV - Black
Average customer rating
4.8
(1,078 Reviews)
Rating breakdown 1,078 reviews
5 Stars
931
4 Stars
101
3 Stars
15
2 Stars
10
1 Star
21
85%of customers recommend this product.
(
203 out of
240)
Customer Reviews for Roku - Refurbished Excellent - Ultra | 4K/HDR10+/Dolby Vision & Atmos Streaming Device with Rechargeable Backlit Voice Remote Pro - Free & Live TV - Black
Customer Rating
5
BETTER THAN FIRESTICK
on December 30, 2025
Posted by: Linda G
Changed to the Roku Ultra from a Firestick due to constant buffering and command execution lag. What a difference! The Ultra makes the streaming experience much smoother and fast command response. I will be replacing my other Firesticks with the Ultra.
Written by a customer while visiting roku.com
Customer Rating
5
Excellent
on December 30, 2025
Posted by: John W
Had AppleTV 4K for several years. A friend suggested Roku Ultra. So I bought one. In summary, it is infinitely better than the Apple TV. The remote is superior. Installation was easier. The provided content (apps) is superior. The menu structure is superior. Could not be more pleased with it. Bought a second one for a second TV.
Written by a customer while visiting roku.com
Customer Rating
5
Great system.
on December 30, 2025
Posted by: Ben K
I bought a 75” smart TV with a Google operating system. I hated that system and it was slow. Have several dated speed sticks. Wanted an updated ROKU so installed the ultra. It is lightning fast and I love it. I like my TV now. Thanks ROKU.
Written by a customer while visiting roku.com
Customer Rating
5
Upgraded to Ultra
on December 30, 2025
Posted by: Michael E
Was using the 4K Stick but wanted the faster user interface and appreciate the higher wifi speed connection rate even though I realize its not need for 4K streaming. Small footprint is barely visible in my console. Hardwire internet connection is a nice option.
Would recommend Roku every time.
Would recommend Roku every time.
Written by a customer while visiting roku.com
Customer Rating
5
Works perfect easy to install
on December 29, 2025
Posted by: Elvin M
10 out of 10 love it clear channels easy to install. Cheaper than buying a new television.
Written by a customer while visiting roku.com
Customer Rating
5
Very Nice System
on December 28, 2025
Posted by: Gary H
The Remote is our favorite. The backlight and being rechargeable is very nice features.
Written by a customer while visiting roku.com
Customer Rating
5
Best Xmas Gift!
on December 28, 2025
Posted by: Alicia T
My Roku was nearly 10 yrs old and starting to have issues. My fiance got me this for Christmas and it is soooooo nice!!
So easy to use and has Alexa, too. Also loved Roku and gifted several in the past. Time to upgrade those friends now, that I see how great this one is!
So easy to use and has Alexa, too. Also loved Roku and gifted several in the past. Time to upgrade those friends now, that I see how great this one is!
Written by a customer while visiting roku.com
Customer Rating
5
Perfect
on December 28, 2025
Posted by: LEONARD S
Absolutely a game changer! Watching tv made enjoyable!
Written by a customer while visiting roku.com