Customer reviews from roku.com
Roku - Refurbished Excellent - Ultra | 4K/HDR10+/Dolby Vision & Atmos Streaming Device with Rechargeable Backlit Voice Remote Pro - Free & Live TV - Black
Average customer rating
4.8
(1,078 Reviews)
Rating breakdown 1,078 reviews
5 Stars
931
4 Stars
101
3 Stars
15
2 Stars
10
1 Star
21
85%of customers recommend this product.
(
203 out of
240)
Customer Reviews for Roku - Refurbished Excellent - Ultra | 4K/HDR10+/Dolby Vision & Atmos Streaming Device with Rechargeable Backlit Voice Remote Pro - Free & Live TV - Black
Customer Rating
5
on January 2, 2026
Posted by: Nathan H
great and has helped me to cut the cord and save $$$$
Written by a customer while visiting roku.com
Customer Rating
5
Great picture.
on January 1, 2026
Posted by: RON B
I upgraded my Roku Ultra from 2 models ago and saw a very nice improvement in picture quality. I do find it a bit slower at times in responding with the included remote( no batteries, yeaaa). Of course, I'm not sure if the recharge battery in the Roku can be swapped ,but im sure it will out last the usefulness of this Roku,maybe. It doesn't seem to be faster internet wise since Roku refuses to put a gigabit network connector. I get their reasoning that you won't stream faster than 100, but I would've like to see that change. I'm no fan of wifi if I can avoid it. I have enough things on my wifi network.
The picture quality is worth the price of the new one . I'm quite impressed. The picture quality is as good as my 2 gen Apple 4k TV and almost as good as my Nvidia Shield Pro.... tv I'm using is a 77-inch Sony A95l and a lg C9 77 inch.
The picture quality is worth the price of the new one . I'm quite impressed. The picture quality is as good as my 2 gen Apple 4k TV and almost as good as my Nvidia Shield Pro.... tv I'm using is a 77-inch Sony A95l and a lg C9 77 inch.
Written by a customer while visiting roku.com
Customer Rating
5
Peachy Keen
on January 1, 2026
Posted by: thomas L
Both units worked as expected. I bought 2 of them to replace an old glitching ultra and a working old ultra. Both are quick to load programs. The apps available are better than two years ago. Beats the tar out of DISH. Only thing I miss is the DVR function. Getting over it.
Written by a customer while visiting roku.com
Customer Rating
5
on January 1, 2026
Posted by: Robert V
I should have done the upgrade years ago......Lessen learned...
Written by a customer while visiting roku.com
Customer Rating
5
on January 1, 2026
Posted by: Laurence S
This ROKU device works great with my 60 inch VIZIO from 2014. I stopped paying for cable tv two years ago. This enables me to stream YouTube to my tv without having any wires in the room. Quality of visual and audio is great.
Written by a customer while visiting roku.com
Customer Rating
5
Best streaming device
on December 31, 2025
Posted by: ROBERT G
I like how you can find all kinds of movies coming soon and that are available to watch now and love the huge channel lineup they have.
Written by a customer while visiting roku.com
Customer Rating
5
Love it!
on December 31, 2025
Posted by: Joseph M
I didn't realize at first but the remote is rechargeable! It lights up with the slightest touch. Better than the previous remotes. The picture is amazing. Easy to navigate. Highly recommended!
Written by a customer while visiting roku.com
Customer Rating
5
Works Great
on December 31, 2025
Posted by: Dana D
Love the product, setup was easy. Gets all the apps I like.
Written by a customer while visiting roku.com