Customer reviews from roku.com
Roku - Refurbished Excellent - Ultra | 4K/HDR10+/Dolby Vision & Atmos Streaming Device with Rechargeable Backlit Voice Remote Pro - Free & Live TV - Black
Average customer rating
4.8 out of 5
4.8
(1,078 Reviews)
Open Ratings Snapshot
Rating breakdown 1,078 reviews
5 Stars
931
4 Stars
101
3 Stars
15
2 Stars
10
1 Star
21
85%of customers recommend this product. 
(
203 out of 240
)
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Customer Reviews for Roku - Refurbished Excellent - Ultra | 4K/HDR10+/Dolby Vision & Atmos Streaming Device with Rechargeable Backlit Voice Remote Pro - Free & Live TV - Black
Customer Rating
5 out of 5
5
WOW!
on January 5, 2026
Posted by: Cal H
This is the 4th Ultra we have purchased to upgrade our original 4K Sticks. The Sticks are great. The Ultras are fantastic. We have 3 ten year old Samsungs. One is a 1080 the other two are first generation 4K's that we bought before there was much 4K programing available. The 4th is a 4 year old QN50. The pictures look like 3D dioramas are embedded in the TVs. The pictures are so good we have stopped looking for new TVs. If you are looking for a better TV picture, try a ROKU Ultra before spending big bucks on a new TV. If you still do not like your old TV the Ultra will still be a great way to connect your new TV.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Roku Ultra 2024 model
on January 5, 2026
Posted by: Jeff L
Faster than my older Roku ultra. I like the backlit remote, easy to see in the dark.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Roku
on January 5, 2026
Posted by: Janet W
Yes I’m satisfied with my new Roku. Easy to install. Great product. Fairly expensive but I am able to watch what I want on TV. I did have to subscribe to TUBI because you didn’t allow me to go to some of the channels I watch. Thanks!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Roku
on January 4, 2026
Posted by: Mary S
I like it very much
Easy to use but I wish the remote control had alphabets and numbers to make search easier
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
ROKU ULTRA
on January 4, 2026
Posted by: Jon H
I LOVE IT... MUCH NICER THAN OLD ONE WAS THE EXPRESS SUPER FAST.... WOULD RECOMMEND IT TO ANYONE.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Newer Roku
on January 4, 2026
Posted by: Elaine R
So glad we upgraded. Plus now I have a remote! Picture is even much clearer than before.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Wow! Glad I upgraded
on January 4, 2026
Posted by: Kathy C
I have used Roku for probably a couple of decades and used the stick for the last decade or so. Wow! The Ultra is faster and my apps work so much better than before this. I already bought another for our house, and I suspect a third one is in our near future.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
on January 4, 2026
Posted by: david a
It's all good highly recommend have been using Roku for several years. Good equipment good programming
Written by a customer while visiting roku.com
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