Customer reviews from roku.com
Roku - Refurbished Excellent - Ultra | 4K/HDR10+/Dolby Vision & Atmos Streaming Device with Rechargeable Backlit Voice Remote Pro - Free & Live TV - Black
Average customer rating
4.8 out of 5
4.8
(1,078 Reviews)
Open Ratings Snapshot
Rating breakdown 1,078 reviews
5 Stars
931
4 Stars
101
3 Stars
15
2 Stars
10
1 Star
21
85%of customers recommend this product. 
(
203 out of 240
)
Best Buy Privacy Policy
Customer Reviews for Roku - Refurbished Excellent - Ultra | 4K/HDR10+/Dolby Vision & Atmos Streaming Device with Rechargeable Backlit Voice Remote Pro - Free & Live TV - Black
Customer Rating
5 out of 5
5
Roku Rocks!
on January 10, 2026
Posted by: Gary D
Thanks to Roku I am streaming TV. No more cable or satellite bill.
Written by a customer while visiting roku.com
Customer Rating
4 out of 5
4
My new Roku ultra
on January 10, 2026
Posted by: ERIC S
My new Roku ultra is much faster than my previous two Roku‘s. The only minor problem is that it needs to be plugged in. Otherwise, I’m very pleased with it.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Roku for boating with Garmin
on January 9, 2026
Posted by: Tim R
Seamless using with my Garmin on a new Pursuit. Works great tied in with my Starlink internet. Never miss a game even when fishing out in the gulf. Thanks
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
on January 9, 2026
Posted by: JOSEPH T
I love it. Should have purchased a long time ago. Very easy to setup and use. I can use the programs my tv is unable to connect to.
Written by a customer while visiting roku.com
Customer Rating
4 out of 5
4
on January 9, 2026
Posted by: Gavino P
Easy to use. Pretty straight forward with no surprises. I like it
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Great streaming
on January 9, 2026
Posted by: Edward Z
An exceptional unit providing fast and reliable streaming. Easy to setup and maintain providing you with excellent picture quality and sound. It’s loaded with features which will make your selection and viewing more enjoyable. One of the best Roku units
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Everything about this device is top notch...
on January 8, 2026
Posted by: Ron s
This Roku Ultra has a very fast response time, is very easy to navigate and is so easy to use. I really like how the lighted keys on the remote light up when you just touch it. The bluetooth is a big plus and is so easy to pair. Even got one for my broter for Christmas.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Roku is the Best
on January 5, 2026
Posted by: John H
I’m so thankful I purchased the Roku Ultra I bought the Roku Stick also, The Roku stick had trouble connecting to my wifi and after reading I found out the Roku Ultra was hardwired capable became f where my Router location was too fare away. I then used the Roku Stick where my bedroom TV was located and wifi connected easy. Now I can watch RAV News without any problems. LGHDTV 8000 wouldn't allow it and now I can watch not just RAV but many other news and entertainment without the LAG time LG gave me.
Thank you so much Roku.
Written by a customer while visiting roku.com
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