Customer reviews from roku.com
Roku - Refurbished Excellent - Ultra | 4K/HDR10+/Dolby Vision & Atmos Streaming Device with Rechargeable Backlit Voice Remote Pro - Free & Live TV - Black
Average customer rating
4.8 out of 5
4.8
(1,075 Reviews)
Open Ratings Snapshot
Rating breakdown 1,075 reviews
5 Stars
928
4 Stars
101
3 Stars
15
2 Stars
10
1 Star
21
85%of customers recommend this product. 
(
203 out of 240
)
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Customer Reviews for Roku - Refurbished Excellent - Ultra | 4K/HDR10+/Dolby Vision & Atmos Streaming Device with Rechargeable Backlit Voice Remote Pro - Free & Live TV - Black
Customer Rating
5 out of 5
5
Easy to install
on October 5, 2026
Posted by: Karen S
Easy to install . Quick set up . Device is not large so it’s easy to put in a small place out of site . I like the remote too . Anything that’s easy to use is a little blessing in my home .
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
on October 4, 2026
Posted by: John B
Just bought a new 4K OLED tv and upgraded my old Roku unit to the new Ultra4K version along with 8K HDMI cables. We originally installed the old Roku unit to view the picture quality then installed the Roku Ultra system. Amazing difference. Best picture quality we have ever experienced. If you buy the Ultra upgrade the HDMI cables as well. You will not be disappointed.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Excellent
on October 3, 2026
Posted by: Jean S
So happy with Roku. Great service. Fast delivery. Easy setup. Lots of options to choose from.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Glad I cut the cord!
on September 29, 2026
Posted by: Shanna W
Roku is easy to use & the remotes are lightweight & intuitive. Glad I switched!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Roku
on September 26, 2026
Posted by: Charles B
I had firestick previous but wasn't satisfied. Now we have Roku any we are very satisfied. We really enjoy the platform and the ease to navigate
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
"Best Roku"
on September 26, 2026
Posted by: Joseph A
Roku I have to say is Amazing!!
I Love the Smart Remote Control the Clean clear Movies and Sound
Love the Different Back ground it plays
I have to say... That it's better than what Exfinity can provide! Even though I'm using there Wifi
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
on September 25, 2026
Posted by: Wieslaw K
Very good! I glad to have it!
I bough it in Best Buy!
Works right!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Everything. All The Time.
on September 25, 2026
Posted by: Joe N
It was time to get the bedroom t.v. beyond local antenna channels. This version of Roku really gives you everything. I was able to set it up within five minutes. Make sure to have all the passwords you need ready. I was able to get back on YouTube, Hulu, Peacock pretty quickly. By that night I was watching anything I wanted. This is really a pretty rock solid streaming device. Oh, and the remote can be recharged with USB C, so for a bedroom set up, it's easy with the phone charger.
I expect to use this for years.
Written by a customer while visiting roku.com
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