Customer reviews from roku.com
Roku - Refurbished Excellent - Ultra | 4K/HDR10+/Dolby Vision & Atmos Streaming Device with Rechargeable Backlit Voice Remote Pro - Free & Live TV - Black
Average customer rating
4.8
(1,078 Reviews)
Rating breakdown 1,078 reviews
5 Stars
931
4 Stars
101
3 Stars
15
2 Stars
10
1 Star
21
85%of customers recommend this product.
(
203 out of
240)
Customer Reviews for Roku - Refurbished Excellent - Ultra | 4K/HDR10+/Dolby Vision & Atmos Streaming Device with Rechargeable Backlit Voice Remote Pro - Free & Live TV - Black
Customer Rating
5
love my ULTRA
on January 15, 2026
Posted by: Diane P
I was having a problem with WIFI connection stability with the original remote, however the ULTRA has resolved the issue. I've not had any interruptions since the change-out.
Written by a customer while visiting roku.com
Customer Rating
5
Roku Ultra lives up to its name
on January 15, 2026
Posted by: Robert S
I've had Roku players for years; this Ultra is the pinnacle of the Roku players. It's fast, reliable, has ethernet and wireless. The remote is backlit and much easier to see the buttons. I'm extremely happy with it!
Written by a customer while visiting roku.com
Customer Rating
5
Beats Cable
on January 15, 2026
Posted by: Leslie R
Easy to use, cheaper than cable, and I can actually find something interesting to watch. I should have done this years ago.
Written by a customer while visiting roku.com
Customer Rating
5
Roku Ultra
on January 14, 2026
Posted by: Richard D
So far great, only problem is when I turn on the TV the Roku Ultra doesn't output until I press an arrow button. this wasn't the case when initially connected and used, somewhere along the use it just started doing this. Also the synchronizing audio to video is off and I'm not sure how or if it can be corrected.
Written by a customer while visiting roku.com
Customer Rating
5
on January 14, 2026
Posted by: Tammy Putnam
Working well. Easy to setup. Reliable smooth operation.
Written by a customer while visiting roku.com
Customer Rating
5
Fast
on January 13, 2026
Posted by: Patrick S
My smart tv is slow to change channels and menues. Sometimes having to hit a button a 2nd time thinking the first time didn't work. That would result in a selection I didn't want which made me have to start over again. Very frustrating! The Roku Ultra is super fast now. I love it. I also love the backlit buttons on the remote.
Written by a customer while visiting roku.com
Customer Rating
5
on January 13, 2026
Posted by: John S
Fast with no processing delay. After pressing button on remote, information appears onscreen instantly. Menu is easy to understand and navigate. Highly recommend & the light up remote is nice too.
Written by a customer while visiting roku.com
Customer Rating
5
Roku Ultra
on January 13, 2026
Posted by: PATRICK V
super easy to setup and user friendly. Roku stick did not last at all. Definetly worth getting the best available (so far)
Written by a customer while visiting roku.com