Customer reviews from roku.com
Roku - Refurbished Excellent - Ultra | 4K/HDR10+/Dolby Vision & Atmos Streaming Device with Rechargeable Backlit Voice Remote Pro - Free & Live TV - Black
Average customer rating
4.8
(1,078 Reviews)
Rating breakdown 1,078 reviews
5 Stars
931
4 Stars
101
3 Stars
15
2 Stars
10
1 Star
21
85%of customers recommend this product.
(
203 out of
240)
Customer Reviews for Roku - Refurbished Excellent - Ultra | 4K/HDR10+/Dolby Vision & Atmos Streaming Device with Rechargeable Backlit Voice Remote Pro - Free & Live TV - Black
Customer Rating
5
on January 24, 2026
Posted by: Stacy D
Excellent. Love the lighted remote!! Would recommend this to anyone looking for a great operating system, simple to use.
Written by a customer while visiting roku.com
Customer Rating
4
remote issue
on January 24, 2026
Posted by: chester harp
Recent issue with remote not resolved. Chat too slow. Speaking to someone would have been more efficient. My issue was never understood.
Written by a customer while visiting roku.com
Customer Rating
5
Great player
on January 24, 2026
Posted by: kevin grogan
I asked for this for Christmas and I have not been disappointed. I like the functionality I like that I could speak into the remote without having to type it…works great with Samsung
Written by a customer while visiting roku.com
Customer Rating
5
Christmas gift
on January 23, 2026
Posted by: Pam S
Taking some getting used to using it but I love it! Gift for Christmas from our
sweet daughter!
sweet daughter!
Written by a customer while visiting roku.com
Customer Rating
5
Easy to set up and use
on January 23, 2026
Posted by: Jesus D
The product is very easy to install and use. I replaced my cable with Roku and I am very satisfied about the quality of the picture and avaibility of free and paid channels
Written by a customer while visiting roku.com
Customer Rating
5
Bought 2 for my sons for Christmas
on January 23, 2026
Posted by: Levi G
Works well for children's bedroom and made a great Christmas gift
Written by a customer while visiting roku.com
Customer Rating
5
works well
on January 23, 2026
Posted by: Charles H
Works as described, helped to have my grandson to hook it up!
Written by a customer while visiting roku.com
Customer Rating
5
Roku
on January 22, 2026
Posted by: Brenda T
Got it for Christmas and it is Simple to install and use.
Written by a customer while visiting roku.com