Customer reviews from roku.com
Roku - Refurbished Excellent - Ultra | 4K/HDR10+/Dolby Vision & Atmos Streaming Device with Rechargeable Backlit Voice Remote Pro - Free & Live TV - Black
Average customer rating
4.8 out of 5
4.8
(1,078 Reviews)
Open Ratings Snapshot
Rating breakdown 1,078 reviews
5 Stars
931
4 Stars
101
3 Stars
15
2 Stars
10
1 Star
21
85%of customers recommend this product. 
(
203 out of 240
)
Best Buy Privacy Policy
Customer Reviews for Roku - Refurbished Excellent - Ultra | 4K/HDR10+/Dolby Vision & Atmos Streaming Device with Rechargeable Backlit Voice Remote Pro - Free & Live TV - Black
Customer Rating
5 out of 5
5
on January 26, 2026
Posted by: Lynn R
Best streaming device there is. If you are going to cut the cord it is a must.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Solid performance
on January 25, 2026
Posted by: George H
Purchased the Roku Ultra to have an ethernet connection to the internet.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
on January 25, 2026
Posted by: Ron K
I think ROKU is the best thing ever. With the rising cost of cable base rate plus extra charges for additional channels you want to get, the cost is beyond crazy. ROKU offers so many channels that I have no problem finding something I like to watch.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
New Roku
on January 25, 2026
Posted by: Barry D
I am very pleased with the new ROKU. I upgraded from a older USB to this one and works better than I thought it would. All my APS on the old one were on the new one. New 75" Samsung TV and it turns it on and to ROKU directory with just a button. Doesn't get hot like the older one and works as good or better. I suggest ROKU to others as one of the best investments I've done. Hat's off to you ROKU
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
on January 25, 2026
Posted by: Amber K
Love it, because you get more choices and more stuff available
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Roku
on January 24, 2026
Posted by: Janie R
Enjoy all of its selections of channels videos movies
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Roku ultra
on January 24, 2026
Posted by: Brenda A
Christmas gift from my son and I truly love the ultra. picture is perfect and upgraded my TV which is a new smart TV right away said that I could upgrade the picture Quality and it did I haven’t lost picture one single Time.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Roku Ultra
on January 24, 2026
Posted by: Bill B
Received as a gift. A real upgrade from the Samsung remote which came with our smart TV. Also an improvement over our three older Rokus which require AA and AAA batteries; this is a USB charge.
Written by a customer while visiting roku.com
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