Customer reviews from roku.com
Roku - Refurbished Excellent - Ultra | 4K/HDR10+/Dolby Vision & Atmos Streaming Device with Rechargeable Backlit Voice Remote Pro - Free & Live TV - Black
Average customer rating
4.8 out of 5
4.8
(1,078 Reviews)
Open Ratings Snapshot
Rating breakdown 1,078 reviews
5 Stars
931
4 Stars
101
3 Stars
15
2 Stars
10
1 Star
21
85%of customers recommend this product. 
(
203 out of 240
)
Best Buy Privacy Policy
Customer Reviews for Roku - Refurbished Excellent - Ultra | 4K/HDR10+/Dolby Vision & Atmos Streaming Device with Rechargeable Backlit Voice Remote Pro - Free & Live TV - Black
Customer Rating
5 out of 5
5
Triplets
on January 30, 2026
Posted by: Ronald M
My third Roku Ultra one on each Samsung tv. Very fast easy set up, lots of memory. Highly recommend . The Roku tv's are also great.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
on January 29, 2026
Posted by: Janis B
Improved picture quality and is easy to use. I like the way the remote controls light up.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
on January 29, 2026
Posted by: Barry S
love it especially the feature of having an ethernet connection so you don't have to depend on wifi.
Written by a customer while visiting roku.com
Customer Rating
4 out of 5
4
I don't speak French
on January 29, 2026
Posted by: Karen O
It came out of the box in French.🙃🥺🤔
Thanks to the language translator and navigating through to the final set up then getting to the language change section
That was a real pain.
Now that it's in English everything works great
Do you check the language before it goes out?
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
on January 29, 2026
Posted by: Bill H
Great product. Easy to set up. Picture is really good.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Roku Ultra Upgrade
on January 28, 2026
Posted by: Warren D
Had an old Ultra that struggled with memory problems. New upgrade works like a charm and the chargeable remote is excellent!
Written by a customer while visiting roku.com
Customer Rating
4 out of 5
4
Movie fan
on January 28, 2026
Posted by: Paul R
Very good streaming player. I only thing I don't like about it is that must be only 60 hz refresh rate, because there is a lot of motion blur. I watch the same content on the TV'S Internet system, and have almost no motion blur. The TV has 144hz refresh rate.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
The latest Roku Ultra
on January 28, 2026
Posted by: Rick S
The updated Roku Ultra performs with the same reliability as the old one, it just has a few enhancements. The Roku Ultra has been the most reliable, easy to use streaming device I've owned.
Written by a customer while visiting roku.com
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