Customer reviews from roku.com
Roku - Refurbished Excellent - Ultra | 4K/HDR10+/Dolby Vision & Atmos Streaming Device with Rechargeable Backlit Voice Remote Pro - Free & Live TV - Black
Average customer rating
4.8
(1,077 Reviews)
Rating breakdown 1,077 reviews
5 Stars
930
4 Stars
101
3 Stars
15
2 Stars
10
1 Star
21
85%of customers recommend this product.
(
203 out of
240)
Customer Reviews for Roku - Refurbished Excellent - Ultra | 4K/HDR10+/Dolby Vision & Atmos Streaming Device with Rechargeable Backlit Voice Remote Pro - Free & Live TV - Black
Customer Rating
5
Roku Easy to Use & Large Apps
on January 31, 2026
Posted by: JenniferDan L
My new TV is not a Roku TV, but I wanted to still use my Roku Streaming devices. I had to buy a new Ultra Roku & love the updates to the remote. The remote is charged using a “C” charger & the remote now lights up. The remote is simple to use. Less is More
Not too many buttons.
Not too many buttons.
Written by a customer while visiting roku.com
Customer Rating
5
Great
on January 31, 2026
Posted by: mary e
With my new Roku Ultra, my TV turns on in SECONDS !! I don't have to wait and wait while things load and load,.....(: When I got it for Christmas 2025, I charged it for probably 5 min and I have never had to charge it since, even by today Jan 31, 2026. Great product ! I've always bought ROKUs and I always recommend them.
Written by a customer while visiting roku.com
Customer Rating
5
It's great!
on January 31, 2026
Posted by: Sandy T
It was a gift. I had the model below the Ultra & it was fine but the Ultra has functions that make navigating easier. I like the lights also. And your tech staff are terrific!
Written by a customer while visiting roku.com
Customer Rating
5
Awesome.
on January 31, 2026
Posted by: Jacob E
Freaking awesome. Go get one. Get the premium one.
Written by a customer while visiting roku.com
Customer Rating
5
The best Roku yet
on January 30, 2026
Posted by: Mario Galego
We had purchased a smart tv, that was supposed to be able to stream all of our channels. We were getting constant interruptions and signal issues with the TV and our internet. We placed a Roku stick on the smart TV, and all the issues were resolved. We went out the next day, purchased a Roku Ultra, and haven’t had a single issue. We recommend the Roku Ultra to everyone who wants uninterrupted streaming service.
Written by a customer while visiting roku.com
Customer Rating
5
Better quality picture!
on January 30, 2026
Posted by: Direnda R
If knew the picture and sound was better quality, I would had bought it in the past. Excellent!
Written by a customer while visiting roku.com
Customer Rating
5
Roku Ultra
on January 30, 2026
Posted by: Curt Benedict
I replaced a basic Roku that I had to un plug every other day so that the main screen would work and also on peacock streaming it was jittery after every commercial I had to go in an out of th app for it to work. New ultra Roku has been so much quicker and screen Quality is great. Just needed an upgrade
Written by a customer while visiting roku.com
Customer Rating
5
Triplets
on January 30, 2026
Posted by: Ronald M
My third Roku Ultra one on each Samsung tv. Very fast easy set up, lots of memory. Highly recommend . The Roku tv's are also great.
Written by a customer while visiting roku.com