Customer reviews from roku.com
Roku - Refurbished Excellent - Ultra | 4K/HDR10+/Dolby Vision & Atmos Streaming Device with Rechargeable Backlit Voice Remote Pro - Free & Live TV - Black
Average customer rating
4.8
(1,077 Reviews)
Rating breakdown 1,077 reviews
5 Stars
930
4 Stars
101
3 Stars
15
2 Stars
10
1 Star
21
85%of customers recommend this product.
(
203 out of
240)
Customer Reviews for Roku - Refurbished Excellent - Ultra | 4K/HDR10+/Dolby Vision & Atmos Streaming Device with Rechargeable Backlit Voice Remote Pro - Free & Live TV - Black
Customer Rating
5
New ROKU is GREAT
on February 4, 2026
Posted by: Jon E
Updated a couple of our older ROKU units to the newest model. WOW the clarity is great! No lag time running on WiFi!
Written by a customer while visiting roku.com
Customer Rating
5
on February 4, 2026
Posted by: Vincent D
This Roku Ultra provides such excellent service with each of the streaming services that I subscribe to!
Written by a customer while visiting roku.com
Customer Rating
5
on February 2, 2026
Posted by: Fred D
So far no problem. It works effectively and easy to use.
Written by a customer while visiting roku.com
Customer Rating
4
REMOTE
on February 1, 2026
Posted by: Roger F
Roku is a great devise, but the remote
needs to be improve. The muting button
should be placed in another area; because it interferes when you hold the
remote in order to use it. It is too low for a right hand user.
needs to be improve. The muting button
should be placed in another area; because it interferes when you hold the
remote in order to use it. It is too low for a right hand user.
Written by a customer while visiting roku.com
Customer Rating
5
Roku Ultra
on February 1, 2026
Posted by: Joe U
I bought this to replace a Roku stick that I thought was going bad. Turns out it wasn’t stick but I still haven’t figured out issue so still trying to track that down . I previously bought an ultra since my Samsung smart TV kept buffering even though it was up to date. Liked the no batteries to replace which was a major factor but I prefer Roku over Fire stick so no brainer there.
Written by a customer while visiting roku.com
Customer Rating
5
Great Product
on February 1, 2026
Posted by: Kay A
Great product. Speedy delivery. Easy set-up. No operational problems. Does everything I expected.
Written by a customer while visiting roku.com
Customer Rating
5
Simply
on February 1, 2026
Posted by: Rick C
I love the simplicity of this Roku TV device that enhances the channels that I need for my viewing pleasure, Very Simple as all the apps that I already pay for and subscribe to, so I’m very happy with this Roku Devise, Thank you
Written by a customer while visiting roku.com
Customer Rating
5
Easy for everyone, no age limit
on February 1, 2026
Posted by: Susan allen
I love that the remote keypad is lighted and also voice enabled. So easy to add or subtract features like closed captions or listening levels. Go Roku!
Written by a customer while visiting roku.com