Customer reviews from roku.com
Roku - Refurbished Excellent - Ultra | 4K/HDR10+/Dolby Vision & Atmos Streaming Device with Rechargeable Backlit Voice Remote Pro - Free & Live TV - Black
Average customer rating
4.8 out of 5
4.8
(1,077 Reviews)
Open Ratings Snapshot
Rating breakdown 1,077 reviews
5 Stars
930
4 Stars
101
3 Stars
15
2 Stars
10
1 Star
21
85%of customers recommend this product. 
(
203 out of 240
)
Best Buy Privacy Policy
Customer Reviews for Roku - Refurbished Excellent - Ultra | 4K/HDR10+/Dolby Vision & Atmos Streaming Device with Rechargeable Backlit Voice Remote Pro - Free & Live TV - Black
Customer Rating
5 out of 5
5
Much better
on February 8, 2026
Posted by: HOWARD G
Significantly better than the stick. It is much more responsive but also more directional. You have to point the remote at the receiver or it won’t respond. Love the “rocket ship” on the remote. A great shortcut.. if you can afford it, spend the extra money.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Roku
on February 7, 2026
Posted by: Lewis A
Wish i bought it long time ago love it has a lot of good stuff
Written by a customer while visiting roku.com
Customer Rating
4 out of 5
4
upgrade
on February 7, 2026
Posted by: Anonymous
Had an older version of Roku someone suggested that I upgrade to the Ultra and I have been surprised of the clarity of Roku and ease of use.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
on February 6, 2026
Posted by: Kelly W
I love my rough box.my husband bought it for me .for a gift
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Solid view
on February 6, 2026
Posted by: Bill A
Love the many free channels! Easy to operate device. Would’ve been awesome to have had this kinda tech as a kid!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
on February 5, 2026
Posted by: Kevin M
I received for Christmas so don’t know where it was bought. Plugs & lightbulbs came from Roku. I enjoy all of my products
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Enjoying it
on February 4, 2026
Posted by: michael s
It’s working pretty good I love some of the new features on the new ruku
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Nice Features
on February 4, 2026
Posted by: Frank M
I bought the Ultra to integrate my stereo system and TV. I don’t use the Roku remote, but a universal one that can turn on the Roku, TV and stereo system. It works very well.
One feature I really appreciate is that I can pause and rewind live TV. Very good feature.
Written by a customer while visiting roku.com
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