Customer reviews from roku.com
Roku - Refurbished Excellent - Ultra | 4K/HDR10+/Dolby Vision & Atmos Streaming Device with Rechargeable Backlit Voice Remote Pro - Free & Live TV - Black
Average customer rating
4.8
(1,077 Reviews)
Rating breakdown 1,077 reviews
5 Stars
930
4 Stars
101
3 Stars
15
2 Stars
10
1 Star
21
85%of customers recommend this product.
(
203 out of
240)
Customer Reviews for Roku - Refurbished Excellent - Ultra | 4K/HDR10+/Dolby Vision & Atmos Streaming Device with Rechargeable Backlit Voice Remote Pro - Free & Live TV - Black
Customer Rating
5
Great
on February 12, 2026
Posted by: Teresa R
Fantastic selections of movies and series to chose from.
Written by a customer while visiting roku.com
Customer Rating
5
Great device
on February 12, 2026
Posted by: Randy N
This is the 3rd device that we purchased and has made watching TV online easy and quick. Thanks
Written by a customer while visiting roku.com
Customer Rating
5
Why Roku?
on February 12, 2026
Posted by: Margaret P
All you need is wifi and your Roku box. That is it, why in the world pay more for tv when you really can't afford it?
We went to Roku, it saves us money, and we have all the channels we could ever want to see, just not enough time to see them all.
Thanks, Roku, for everything
We went to Roku, it saves us money, and we have all the channels we could ever want to see, just not enough time to see them all.
Thanks, Roku, for everything
Written by a customer while visiting roku.com
Customer Rating
5
on February 11, 2026
Posted by: Alba S
My son gave me ROKU Ultra for Christmas😊. I moved my old one to my bedroom. I love the fact of I can charge my remote and it last a long time. Unfortunately, the voice command doesn't always work when you request to pause or resume movie. At times, while watching a movie, I get a pop up message: "Listening" when I didn't say anything? Overall, I love it!
Written by a customer while visiting roku.com
Customer Rating
5
Christmas gift
on February 10, 2026
Posted by: Susan C
I had such an old slow roku that I didn't realize how old and slow it was!! This new roku is wonderful. Great speed and multiple settings you can try. I do have a small problem that I'm trying to work on but otherwise a great device
Written by a customer while visiting roku.com
Customer Rating
5
Easy To Use
on February 9, 2026
Posted by: Jesse L
Best device to store and use all the streaming apps you use. Plus ROKU comes with many apps that allow free streaming. I cut the cable cord and use only my Roku!
Written by a customer while visiting roku.com
Customer Rating
5
Roku Great for Steaming
on February 8, 2026
Posted by: Dale W
I now have 6 Roku and last two have rechargeable remotes which is nice improved feature....no lag in streaming Movie Apps or My Spectrum TV App. I do keep one main TV hooked up to DVR Cable TV box in case internet goes down which I suggest to anyone friends or family that ask.
Written by a customer while visiting roku.com
Customer Rating
4
Good Streaming Device
on February 8, 2026
Posted by: Alan P
This review is about Roku Ultra, but I need to start with an earlier purchase: Apple TV 4K. The Apple device was almost perfect - no advertising and an elegant remote with the perfect weight and buttons. Its fatal flaw: voice search didn't include Netflix. So, I searched for an alternative and found the Roku Ultra. Picture and sound quality are excellent. The remote feels too light, with too many buttons, but the backlighting is great. I was able to customize the home screen to remove all but one advertising block. Not perfect, but very good!
Written by a customer while visiting roku.com