Customer reviews from roku.com
Roku - Refurbished Excellent - Ultra | 4K/HDR10+/Dolby Vision & Atmos Streaming Device with Rechargeable Backlit Voice Remote Pro - Free & Live TV - Black
Average customer rating
4.8
(1,077 Reviews)
Rating breakdown 1,077 reviews
5 Stars
930
4 Stars
101
3 Stars
15
2 Stars
10
1 Star
21
85%of customers recommend this product.
(
203 out of
240)
Customer Reviews for Roku - Refurbished Excellent - Ultra | 4K/HDR10+/Dolby Vision & Atmos Streaming Device with Rechargeable Backlit Voice Remote Pro - Free & Live TV - Black
Customer Rating
5
on February 16, 2026
Posted by: Judith A
We were nervous cutting ties with cable ( 2 fairly competent boomers !). Roku has been fantastic ! Easy and great purchase. Love the ease of the remote also.
Written by a customer while visiting roku.com
Customer Rating
5
Easy to use and super fast!
on February 15, 2026
Posted by: Christian R
Connects to the Internet super fast and without issues, which is great for my Airbnb guests
Written by a customer while visiting roku.com
Customer Rating
5
Roku ultra
on February 15, 2026
Posted by: Jeffrey S
Much faster and the remote is excellent. Integrating the TV controls was perfect
Written by a customer while visiting roku.com
Customer Rating
5
Easy
on February 15, 2026
Posted by: debra a
Love the simplicity! Can always locate it in couch!!
Written by a customer while visiting roku.com
Customer Rating
5
3rd one
on February 14, 2026
Posted by: Wayne C
This is my 3rd one been using them for some time great product & easy setup
Written by a customer while visiting roku.com
Customer Rating
4
on February 14, 2026
Posted by: Manuel R
Does all that I expected. Was easy to set up and add to. Remote control link is a little over sensitive. I’ve put it away or in my pocket and it has issued a command by mistake.
Written by a customer while visiting roku.com
Customer Rating
5
Quick response and easy to use
on February 14, 2026
Posted by: Shannon P
We purchased the Roku Ultra as an alternative to using the default apps on our TV. We encountered delays when trying to change channels or switch apps. The load times were frustrating but the Roku Ultra has been a game changer with quick loads and fast response times. If you’re using the default TV apps and experiencing delayed response times, Roku Ultra is for you. We definitely recommend.
Written by a customer while visiting roku.com
Customer Rating
5
Upgrade
on February 13, 2026
Posted by: Claybon C
I upgraded from my older model, and I am very happy with it. Functions great, and my apps are easier to obtain.
Written by a customer while visiting roku.com