Customer reviews from roku.com
Roku - Refurbished Excellent - Ultra | 4K/HDR10+/Dolby Vision & Atmos Streaming Device with Rechargeable Backlit Voice Remote Pro - Free & Live TV - Black
Average customer rating
4.8
(1,076 Reviews)
Rating breakdown 1,076 reviews
5 Stars
929
4 Stars
101
3 Stars
15
2 Stars
10
1 Star
21
85%of customers recommend this product.
(
203 out of
240)
Customer Reviews for Roku - Refurbished Excellent - Ultra | 4K/HDR10+/Dolby Vision & Atmos Streaming Device with Rechargeable Backlit Voice Remote Pro - Free & Live TV - Black
Customer Rating
5
An Easy tool to use and enoy
on February 20, 2026
Posted by: Matt Sikorski
This device works great and is easy to install and add all your favorite streaming services to enjoy
Written by a customer while visiting roku.com
Customer Rating
5
Roku
on February 20, 2026
Posted by: Sergio V
Great streaming device. Easy to use. Highly recommend.
Written by a customer while visiting roku.com
Customer Rating
5
fast fast fast
on February 20, 2026
Posted by: Kip D
Wow this Roku is quick! And the picture quality is amazing on my Sony OLED.
Written by a customer while visiting roku.com
Customer Rating
5
Nice upgrade
on February 20, 2026
Posted by: Mike M
Having a rechargeable remote is a game changer. The old remote needed fully charged batteries to function. Plus, the Ultra device is much faster.
Written by a customer while visiting roku.com
Customer Rating
5
Old one was great newer one is even better
on February 19, 2026
Posted by: Gregory B
No, Roku was showing age. It was about nine years old so I decided to get a new one with more options and I did and it’s great.
Written by a customer while visiting roku.com
Customer Rating
5
Always works great!
on February 19, 2026
Posted by: Nancy H
I have had an ultra for over 5 years and needed to replace another Roku player so I purchased another Ultra. It always works well and the apps work better on the Ultra than on my TV.
Written by a customer while visiting roku.com
Customer Rating
5
New Remote!
on February 19, 2026
Posted by: Denny C
I actually think the best thing about the current Roku is the new remote. Not withstanding the charging cable has a new connector, Tech companies seem to love changing the connector, the new remote has a low battery warning indicator that also serves to alert when the remote is completely charged. Excellent.
Written by a customer while visiting roku.com
Customer Rating
5
Nice!
on February 19, 2026
Posted by: Kathleen P
I haven't had this Roku device very long but so far I like it very much. I've been using Roku devices for about fifteen yrs and so far, I like this model the best. I especially like the new remote and that it lights up! Makes using it very convenient.
Written by a customer while visiting roku.com