Customer reviews from roku.com
Roku - Refurbished Excellent - Ultra | 4K/HDR10+/Dolby Vision & Atmos Streaming Device with Rechargeable Backlit Voice Remote Pro - Free & Live TV - Black
Average customer rating
4.8 out of 5
4.8
(1,075 Reviews)
Open Ratings Snapshot
Rating breakdown 1,075 reviews
5 Stars
928
4 Stars
101
3 Stars
15
2 Stars
10
1 Star
21
85%of customers recommend this product. 
(
203 out of 240
)
Best Buy Privacy Policy
Customer Reviews for Roku - Refurbished Excellent - Ultra | 4K/HDR10+/Dolby Vision & Atmos Streaming Device with Rechargeable Backlit Voice Remote Pro - Free & Live TV - Black
Customer Rating
5 out of 5
5
Roku Ultra
on February 21, 2026
Posted by: Robert R
This seems to be a really great device. Dumped my Cox TV contour for Roku and streaming apps.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
on February 21, 2026
Posted by: Michele S
We love our Roku. We have 5. A Roku ultra for our main TV and Roku sticks for our others. It was easy to setup and easy to work.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Fantastic
on February 21, 2026
Posted by: Gordon A
Best streaming device out there. Only complaint is the remote.. You must point directly at the box
Written by a customer while visiting roku.com
Customer Rating
4 out of 5
4
Getting
on February 21, 2026
Posted by: George O
It takes a little getting used to finding what u wanna watch but it’s better than cable
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Easy set up
on February 21, 2026
Posted by: Jacqueline P
I’m happy with my new Roku the set up was fast and easy to install and works great
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Roku
on February 21, 2026
Posted by: Debra P
Like the variety of shows, ease of instalation, and navigation.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Ultra
on February 20, 2026
Posted by: Judith A
Works beautifully with my new 65 inch TV. Love the headphones access.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
An Easy tool to use and enoy
on February 20, 2026
Posted by: Matt Sikorski
This device works great and is easy to install and add all your favorite streaming services to enjoy
Written by a customer while visiting roku.com
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