Customer reviews from roku.com
Roku - Refurbished Excellent - Ultra | 4K/HDR10+/Dolby Vision & Atmos Streaming Device with Rechargeable Backlit Voice Remote Pro - Free & Live TV - Black
Average customer rating
4.8 out of 5
4.8
(1,075 Reviews)
Open Ratings Snapshot
Rating breakdown 1,075 reviews
5 Stars
928
4 Stars
101
3 Stars
15
2 Stars
10
1 Star
21
85%of customers recommend this product. 
(
203 out of 240
)
Best Buy Privacy Policy
Customer Reviews for Roku - Refurbished Excellent - Ultra | 4K/HDR10+/Dolby Vision & Atmos Streaming Device with Rechargeable Backlit Voice Remote Pro - Free & Live TV - Black
Customer Rating
5 out of 5
5
New Roku equipment
on February 23, 2026
Posted by: George Maddux
Setup was not easy if you made a mistake during setup. Once got past setup, it has been great
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Honest
on February 23, 2026
Posted by: TIM P
This is my 4th Roku product I've bought from sticks to sound bar.
By far it was the easiest to set up and the best of all their devices I've used,
Period!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Best Remote Ever
on February 22, 2026
Posted by: Allyson H
OMG! This remote does it all! It is even backlit when you touch the remote. No more pressing the wrong buttons!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Great Device
on February 22, 2026
Posted by: PAT H
This device was so easy to set up and it’s very easy to use. I love it
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Best streaming box
on February 22, 2026
Posted by: Steven R
Love the rechargeable remote and the backlit keys. The ultra is very responsive when changing channels or opening apps. Would like to change out all my devices to the ultra eventually.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
on February 22, 2026
Posted by: willamina f
We are blessed, and we are given this. Item as a surprise for the winter wonderland give away.And this has been a lifesaver and it changes the way we watch television
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Great picture
on February 22, 2026
Posted by: MICHAEL Z
The new Roku supporting HDMI 2.1 made a significant improved in my new TCL QM7K tv
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Roku ultra
on February 22, 2026
Posted by: Ronell M
It's a simple device which makes life easier! Great quality far as picture the Dolby vision and HDR features are a must have in one device because of the option and flexibility. I recommend to anyone that want an all in one solution for tv.
Written by a customer while visiting roku.com
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