Customer reviews from roku.com
Roku - Refurbished Excellent - Ultra | 4K/HDR10+/Dolby Vision & Atmos Streaming Device with Rechargeable Backlit Voice Remote Pro - Free & Live TV - Black
Average customer rating
4.8
(1,075 Reviews)
Rating breakdown 1,075 reviews
5 Stars
928
4 Stars
101
3 Stars
15
2 Stars
10
1 Star
21
85%of customers recommend this product.
(
203 out of
240)
Customer Reviews for Roku - Refurbished Excellent - Ultra | 4K/HDR10+/Dolby Vision & Atmos Streaming Device with Rechargeable Backlit Voice Remote Pro - Free & Live TV - Black
Customer Rating
5
Better than other low cost streaming
on March 1, 2026
Posted by: Tim C
The cost of our Roku Ultra was a little less than what we paid for 2 months streaming. The selection of channels are twice of what we were streaming. The unit was easy to set up even for a senior with little knowledge of electronics. The product is performing as advertised which is unusual. Highly recommended.
Written by a customer while visiting roku.com
Customer Rating
5
GREAT PRODUCT
on March 1, 2026
Posted by: Robert R
We've had ROKU for years and love the product. Had a problem getting the right remote with the volume control on the side but finally called and was assisted in getting the right one.
Written by a customer while visiting roku.com
Customer Rating
4
on February 28, 2026
Posted by: Amanda N
I love it !! Have had no issues and very easy to install.
Written by a customer while visiting roku.com
Customer Rating
5
NEW TO ROKU
on February 28, 2026
Posted by: Michael M
For many years I wasted money on Charter Cable. The service was good and always dependable. However, the cost was eating us up. Along came ROKU. The picture is superior in all aspects. Like having a new TV! My wife and I are extremely happy with our ROKUs. We have 3 of them!!!
Written by a customer while visiting roku.com
Customer Rating
5
Ease of use and activation
on February 28, 2026
Posted by: Rick W
Ease of use and activation. My account was seamless
Written by a customer while visiting roku.com
Customer Rating
5
Amazing
on February 28, 2026
Posted by: Ralph M
Simply love it!!!!! The rechargeable remote is awesome!!! The connection to internet is instant. No lag. Just amazing!!!!
Written by a customer while visiting roku.com
Customer Rating
5
Surprising Value
on February 27, 2026
Posted by: Anthony H
I’ve been really impressed with Roku overall. It’s a great value for the money, especially compared to some of the more expensive streaming devices out there. Setup was quick and easy, and the interface is simple enough that anyone in the house can use it without a learning curve.
One of my favorite features is the amount of free content available. The Roku Channel offers a ton of free TV shows, movies, and even live channels, which is a huge bonus if you’re trying to keep costs down. On top of that, you still have access to all the major streaming apps, so everything is in one place.
The performance has been reliable, with smooth streaming and very few issues. I also like how customizable the home screen is, letting you organize your apps exactly how you want.
Overall, Roku delivers a really solid streaming experience at an affordable price. If you’re looking for something easy to use with a lot of content options—especially free ones—it’s definitely worth it.
Written by a customer while visiting roku.com
Customer Rating
5
on February 27, 2026
Posted by: Grant C
Works great stoped to lagging that my tv was doing only problem is logging in to some of the programs
Written by a customer while visiting roku.com