Customer reviews from roku.com
Roku - Refurbished Excellent - Ultra | 4K/HDR10+/Dolby Vision & Atmos Streaming Device with Rechargeable Backlit Voice Remote Pro - Free & Live TV - Black
Average customer rating
4.8 out of 5
4.8
(1,075 Reviews)
Open Ratings Snapshot
Rating breakdown 1,075 reviews
5 Stars
928
4 Stars
101
3 Stars
15
2 Stars
10
1 Star
21
85%of customers recommend this product. 
(
203 out of 240
)
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Customer Reviews for Roku - Refurbished Excellent - Ultra | 4K/HDR10+/Dolby Vision & Atmos Streaming Device with Rechargeable Backlit Voice Remote Pro - Free & Live TV - Black
Customer Rating
5 out of 5
5
Great product
on March 2, 2026
Posted by: Jeffrey H
We were early adopters of ROKU. Users since the beginning. At work, our investment division gave a one of the first units and we've been using it every since then.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Roku Ultra: No issues!
on March 2, 2026
Posted by: Gregory S K
This was purchased as a replacement for a ~10 year old Roku 3 unit to convert all tv streaming to 5 Ghz (vice 2.4Ghz). Works great!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
on March 1, 2026
Posted by: KEVIN M
The Ultra is great! The sticks are nice, but the Ultra is faster!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
on March 1, 2026
Posted by: Raymond S
This works great - my TV is a first generation smart TV so very slow and clunky. This box hooks up quickly, effortlessly and immediately boots right up and goes into all my streaming services lightening fast with our fiber internet. Couldn’t be happier.
Written by a customer while visiting roku.com
Customer Rating
4 out of 5
4
on March 1, 2026
Posted by: Miles R
We are enjoying it. It is nearing most of our entertainment needs
Written by a customer while visiting roku.com
Customer Rating
4 out of 5
4
on March 1, 2026
Posted by: Carl O
The Roku Ultra is one of the best streaming devices. It is simple to install and setup. Everything you need to connect the Roku to your television is provided. The user interface is easy to use and apps are conveniently displayed.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Roku Ultra
on March 1, 2026
Posted by: James M
Had Roku players.my entire life. This nee technology the ultra is packed with has made streaming a breeze. I always thought my internet was just not great but it was just a matter of purchasing an up to date Roku player that can keep up with the current speeds of the technology. No buffer issues ever and so smooth. I need to replace all my other players too!!
Written by a customer while visiting roku.com
Customer Rating
4 out of 5
4
Pretty good
on March 1, 2026
Posted by: Thomas L
It was very easy to set up and use. I would give it 5🌟 but nothing is perfect.
Written by a customer while visiting roku.com
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