Customer reviews from roku.com
Roku - Refurbished Excellent - Ultra | 4K/HDR10+/Dolby Vision & Atmos Streaming Device with Rechargeable Backlit Voice Remote Pro - Free & Live TV - Black
Average customer rating
4.8 out of 5
4.8
(1,075 Reviews)
Open Ratings Snapshot
Rating breakdown 1,075 reviews
5 Stars
928
4 Stars
101
3 Stars
15
2 Stars
10
1 Star
21
85%of customers recommend this product. 
(
203 out of 240
)
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Customer Reviews for Roku - Refurbished Excellent - Ultra | 4K/HDR10+/Dolby Vision & Atmos Streaming Device with Rechargeable Backlit Voice Remote Pro - Free & Live TV - Black
Customer Rating
5 out of 5
5
Best Streamer from Roku yet !
on February 12, 2025
Posted by: InStLouis
from St Louis MO
Long time Roku user and this new model checks all the boxes for a user that wants an all inclusive streamer that works amazingly well with audio-videophile A/V system . Dolby Atmos Vision & Sound are stunning.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
New Roku Ultra makes streaming TV a breeze
on February 12, 2025
Posted by: DMKahlan
from Acworth, GA
Replacing an older model. Simple setup and easy to use. All my TVs have a Roku device connected to them. Love how fast the Roku Ultra is.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Best streaming
on February 12, 2025
Posted by: Deedee
from Kansa
I purchased a few Roku devices and I’m very pleased with their performance. I even travel with a set every time I go on vacation since I can sign in to my account anywhere. Roku Ultra is the best which gives you better streaming and app options.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Simple and Fast!
on February 12, 2025
Posted by: Char1958
from Gallatin Gateway
Son set it up for us...easy to disconnect when not in use.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3 out of 5
3
We never did receive our Roku ultra .
on February 12, 2025
Posted by: Anonymous
from Illinois
We never did receive our Roku Ultra, so our Daughter bought us a streambar and we love it. I wish Roku would have taken care of us on replacement for our loss !!!!!!!
Response from roku.comBy Elmer, Roku Customer Advocate, February 13, 2025
Hi Rhonda, we're so sorry to hear about your delivery experience. No worries, we're here to help! Please visit us online to contact our customer support team at support.roku.com/contactus so that we can assist you. We're always here to help and hope to provide a smoother experience in the future.
Thank you again, and Happy Streaming!
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Best Roku player
on February 12, 2025
Posted by: Anonymous
from Sapulpa, Oklahoma USA
I have used Roku since 2015 and have previously used the streaming sticks but my old Roku started overheating so when I replaced it I read the reviews of the Roku Ultra and decided I would make the upgrade. It was well worth the extra money with the increased speeds and additional features it was well worth the purchase.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
The Best Streaming Device Out There
on February 12, 2025
Posted by: LouWV
from Berkeley Springs, WV
Faster then before, lots of features, no problems at all. Love it!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Great product
on February 12, 2025
Posted by: EWE II
from Arkansas
Bought this model to try and solve our frequent buffering problem, before we upgraded our internet to a higher speed and therefore much higher cost. The Roku Ultra did the trick. We have found that we also like the Ultra much better than our previous Roku unit. Purchasing online was quick and easy. We would highly recommend this unit.
I would recommend this to a friend!
Written by a customer while visiting roku.com
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