Customer reviews from roku.com
Roku - Refurbished Excellent - Ultra | 4K/HDR10+/Dolby Vision & Atmos Streaming Device with Rechargeable Backlit Voice Remote Pro - Free & Live TV - Black
Average customer rating
4.8
(1,075 Reviews)
Rating breakdown 1,075 reviews
5 Stars
928
4 Stars
101
3 Stars
15
2 Stars
10
1 Star
21
85%of customers recommend this product.
(
203 out of
240)
Customer Reviews for Roku - Refurbished Excellent - Ultra | 4K/HDR10+/Dolby Vision & Atmos Streaming Device with Rechargeable Backlit Voice Remote Pro - Free & Live TV - Black
Customer Rating
5
Great Features
on February 19, 2025
Posted by: jdk1
from Lenexa Kansas
I purchased the Ultra because I wanted to update my regular ROKU. It was economical, easy to install and was loaded with features that my old Roku did't have.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Great new features
on February 19, 2025
Posted by: Lunalola
from Washington state
I got this new player to upgrade my older one i am so happy with the easy setup and the easy usability i love that i can recharge it its prbably one of the best features also the back lit control
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Great features
on February 19, 2025
Posted by: Jros22
from Benton,ar
Replaced another remote that had fewer features like that is rechargeable
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
2
Better than cable !
on February 19, 2025
Posted by: Mike
from Portsmouth ,Virginia
I gave up Cox due to high prices .Roku is awesome ..so many cool shows and movies to watch both old and new.and free!sure,you can subscribe to things but I'm really pleased with the selection of free things to watch!
I would recommend this to a friend!
Response from roku.comBy Bernie, Roku Customer Advocate, February 20, 2025
Hello, Mike. Thanks for letting us know. We see that you have given us a 2 out of 5 stars. If there is anything that you need assistance, we are here to help. Contact us directly at support.roku.com/contactus to connect with an agent who can assist.
In the meantime, you can check this article: https://www.roku.com/blog/free-movies-channels-roku. To see more free movies and channels on your Roku device. Your feedback is important to us. Happy Streaming! Roku Customer Advocate
In the meantime, you can check this article: https://www.roku.com/blog/free-movies-channels-roku. To see more free movies and channels on your Roku device. Your feedback is important to us. Happy Streaming! Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
So much faster and easier than Samsung os
on February 19, 2025
Posted by: Chris
from Reno, NV
My Samsung tv was so slow to get to the content I wanted to watch. With the Roku, I am able to get to my shows faster. I’m also able to search and browse for new shows much easier than with the built in tv interface. This has made a world of difference in my viewing.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
on February 19, 2025
Posted by: Debra
from Barnesville, Ga
I bought this 4 months ago and I am well satisfied.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
much better than other devices
on February 19, 2025
Posted by: Rich
from Tennessee
This was a gift, glad to get it , we love Roku service. Smaller sticks were prone to heat dissipation issues. This one seems good so far. I did notice an issue with volume compensation. Some feeds are very loud compared to others. Even with the device settings done correctly. Maybe software updates will address this.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Great deal, easy to setup and use.
on February 19, 2025
Posted by: Anonymous
from Chambersburg, PA
I bought one in early December and liked it so much I bought the second ultra. I'm considering buying more for my other televisions
I would recommend this to a friend!
Written by a customer while visiting roku.com