Customer reviews from roku.com
Roku - Refurbished Excellent - Ultra | 4K/HDR10+/Dolby Vision & Atmos Streaming Device with Rechargeable Backlit Voice Remote Pro - Free & Live TV - Black
Average customer rating
4.8 out of 5
4.8
(1,077 Reviews)
Open Ratings Snapshot
Rating breakdown 1,077 reviews
5 Stars
930
4 Stars
101
3 Stars
15
2 Stars
10
1 Star
21
85%of customers recommend this product. 
(
203 out of 240
)
Best Buy Privacy Policy
Customer Reviews for Roku - Refurbished Excellent - Ultra | 4K/HDR10+/Dolby Vision & Atmos Streaming Device with Rechargeable Backlit Voice Remote Pro - Free & Live TV - Black
Customer Rating
5 out of 5
5
Save On Batteries
on February 22, 2025
Posted by: Bill Tangney
The Roku ultra has a rapid response and saves money and time on batteries by having a rechargeable controller.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Excellent device and easy to use
on February 22, 2025
Posted by: ZeffanTM
from Dodgeville WI
We replaced an older model with this one and are really loving it! The ability to use a Bluetooth headset and connect it directly to the unit instead of the remote means the remote doesn't need charging nearly as often. This unit is also MUCH faster than our previous model. Unlike past models, we've had this one for several months and it has never locked up, unlike older ones that needed to be unplugged about every 3 weeks. We originally bought this to replace a 15-,year- old one that got zapped by a power surge, but we loved it so much that we bought another one to upgrade the other unit in our house.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Roku - Roku Ultra (model 4850)
on February 22, 2025
Posted by: john
from North Carolina
very happy with this ROKU, better picture than my built in Roku tv
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Easy to use
on February 22, 2025
Posted by: Tom25
from Ocean View,DE
Received as a gift.Easy to use after the initial set up.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Great features
on February 22, 2025
Posted by: Doubletaxes
from Jersey Shore, PA
I have used the Roku for 6 months with no issues. Clarity of tv is awesome.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
It works well!
on February 21, 2025
Posted by: Steve54
from Tucson, AZ
I have used smart tvs before but the Roku makes my old “stupid tv “ work better than most smart tvs. It is very simple to use and has a good selection of free channels and on demand material.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
on February 21, 2025
Posted by: Philip Oyos
from Chicago
Great device, quick connectivity, faster streaming.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
on February 21, 2025
Posted by: MSafford
from Kennewick, Washington
So easy to set up and easy to use. I like the rechargeable remote and voice command
I would recommend this to a friend!
Written by a customer while visiting roku.com
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