Customer reviews from roku.com
Roku - Refurbished Excellent - Ultra | 4K/HDR10+/Dolby Vision & Atmos Streaming Device with Rechargeable Backlit Voice Remote Pro - Free & Live TV - Black
Average customer rating
4.8
(1,077 Reviews)
Rating breakdown 1,077 reviews
5 Stars
930
4 Stars
101
3 Stars
15
2 Stars
10
1 Star
21
85%of customers recommend this product.
(
203 out of
240)
Customer Reviews for Roku - Refurbished Excellent - Ultra | 4K/HDR10+/Dolby Vision & Atmos Streaming Device with Rechargeable Backlit Voice Remote Pro - Free & Live TV - Black
Customer Rating
5
Better and faster
on April 19, 2025
Posted by: Anton C
The latest ultra model is a noticeable improvement over previous models. It is faster and streams 4k better with no distortions.
Written by a customer while visiting roku.com
Customer Rating
5
Great Product
on April 19, 2025
Posted by: Elliott M
This is our second Roku Ultra. Easy to set-up and use. The voice feature is a nice touch. We purchased after we got rid of cable and am ever so glad we did. We are still working on synching the control with our sound bar but hopefully it will work with that too. But works great with our flat screen.
Written by a customer while visiting roku.com
Customer Rating
5
Clock reset
on April 19, 2025
Posted by: William S
It’s a very good unit and clear to set up. Don’t like having to reset the clock to watch current programming. Would like to be able to disable it.
Written by a customer while visiting roku.com
Customer Rating
5
Roku is Rockstar
on April 19, 2025
Posted by: Eligah Christian
My original Roku Ultra was awesome. But developed a internal firmware issue. I called hassle free Roku support and they replaced it hassle free. Best awesomesauce streaming product and value today. Even here in Alaska.
You save hundreds alone on all the free. Roku channels.
Roku you have been found excellent and in today's survival economy your a streaming Hero. Good job and well done.
You save hundreds alone on all the free. Roku channels.
Roku you have been found excellent and in today's survival economy your a streaming Hero. Good job and well done.
Written by a customer while visiting roku.com
Customer Rating
5
Roku
on April 19, 2025
Posted by: Frank Andrade
I love my Roku. I wish I knew about this item years ago. It's the best purchase i've made in years. It works fantastic and I love it.
Written by a customer while visiting roku.com
Customer Rating
5
on April 18, 2025
Posted by: David R
We were having problems with our ROKU and found out that the unit we had was outdated and needed to be replaced with a newer unit. Once the new unit was installed our service was back to normal and we continue to enjoy the ROKU experience.
Written by a customer while visiting roku.com
Customer Rating
5
So easy to use!
on April 18, 2025
Posted by: Cristina
The Roku Ultra is so fast! Way faster than my smart tv, and so easy to use! The control has just enough buttons, not like the Apple TV that has too little buttons.
Written by a customer while visiting roku.com
Customer Rating
1
Annoying Video Ads with Loud Audio on Home Screen
on April 12, 2025
Posted by: James
from Savannah, GA
I've had Rokus for over a decade and watched as they declined. Back then we could load Apps outside of the store (they took that feature away). They then started collecting all our data and selling it. Next, it was Ads. Ads everywhere! Banner Ads, Side Ads, Adds on the Apps screen. Ads, Ads, Ads! The final straw are Video Ads that take over the Home screen, put right on top of all your Apps, with loud annoying Audio that you can't do anything about. Turn on the Roku or wake it from sleep and a loud Annoying Video Ad is playing that you can't skip to get to your content.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com