Customer reviews from roku.com
Roku - Refurbished Excellent - Ultra | 4K/HDR10+/Dolby Vision & Atmos Streaming Device with Rechargeable Backlit Voice Remote Pro - Free & Live TV - Black
Average customer rating
4.8 out of 5
4.8
(1,077 Reviews)
Open Ratings Snapshot
Rating breakdown 1,077 reviews
5 Stars
930
4 Stars
101
3 Stars
15
2 Stars
10
1 Star
21
85%of customers recommend this product. 
(
203 out of 240
)
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Customer Reviews for Roku - Refurbished Excellent - Ultra | 4K/HDR10+/Dolby Vision & Atmos Streaming Device with Rechargeable Backlit Voice Remote Pro - Free & Live TV - Black
Customer Rating
5 out of 5
5
on April 22, 2025
Posted by: mauirixxx
Love the remote with the backlight action, and I appreciate the rechargeable battery via usb-c as well.
We upgraded from whatever Ultra model was available back in 2018 or 2019? It served us well, but we eventually needed to buy a micro sd card to store apps so they'd stop "reloading" or whatever it was.
Speed wise, honestly it still feels just as fast and as smooth as our previous Roku, which handled everything we threw at it with no problems. So far this new one seems to be more of the same, which is good as it's been handling my 80 Mbps blu-ray back ups without a hiccup over the 100 Mbps ethernet link. I have no idea how good the WiFi since we use the ethernet built into the Roku.
It's a solid device, and I recommend it over ANYTHING else on the market, including other (cheaper) Roku products.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
on April 22, 2025
Posted by: Frank S
Awesome product, user friendly and good quality. Thanks
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
on April 21, 2025
Posted by: Michael M
Is great to have. Picture is great and everything loads fast.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Roku ultra
on April 21, 2025
Posted by: Linda D
Generally happy but miss earplugs that my first ultra had. My tv is not a smart tv so I have to turn it on from the tv remote. Every else works from Roku remote. I have 3 Roku tvs and 1 smart tv with Roku ultra and 3 non smart tvs with Roku 4or4+ all in use throughout the day.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Roku
on April 21, 2025
Posted by: Pamela S
I really like my Roku. It has a great variety of channels. Excellent picture and no freezing.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Speedy!
on April 21, 2025
Posted by: Nathan Goss
Love the simple UI and the ultra is super fast!!!!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
on April 20, 2025
Posted by: Jim S
I love Roku products! I own several different items, including multiple Roku speakers.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
on April 19, 2025
Posted by: Fred E
I replaced one of your less expensive models and noticed a difference immediatly. Stronger signal and quicker responce. I'm going to replace the other two. Very satified.
Written by a customer while visiting roku.com
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