Customer reviews from roku.com
Roku - Refurbished Excellent - Ultra | 4K/HDR10+/Dolby Vision & Atmos Streaming Device with Rechargeable Backlit Voice Remote Pro - Free & Live TV - Black
Average customer rating
4.8
(1,075 Reviews)
Rating breakdown 1,075 reviews
5 Stars
928
4 Stars
101
3 Stars
15
2 Stars
10
1 Star
21
85%of customers recommend this product.
(
203 out of
240)
Customer Reviews for Roku - Refurbished Excellent - Ultra | 4K/HDR10+/Dolby Vision & Atmos Streaming Device with Rechargeable Backlit Voice Remote Pro - Free & Live TV - Black
Customer Rating
5
Amazing for streaming!
on March 31, 2026
Posted by: Jason G
I got the Roku Ultra for my new home theater and it's awesome! Very fast and has every app available. I love it!
Written by a customer while visiting roku.com
Customer Rating
5
Happy
on March 31, 2026
Posted by: Judith H
We see more channels and Roku has made it easy to work with. Thanks to Roku
Written by a customer while visiting roku.com
Customer Rating
5
on March 31, 2026
Posted by: Deborah R
Love it.Its awesome. Would recommend it to anyone.
Written by a customer while visiting roku.com
Customer Rating
5
Roku Ultra so much more versatile
on March 30, 2026
Posted by: Katherine C
Our old Roku just stopped working one day (don’t know what Roku series it was). Upgraded to the Ultra and we are very happy with it. The remote buttons light up when you pick it up, so very easy to use while watching tv at night with the lights out. Volume control on the side of the remote is so much better. With the old Roku we had to control the volume from the tv remote, which was very inconvenient. It was very easy to synch the new remote and worked perfectly from day one. Very happy with this upgrade.
Written by a customer while visiting roku.com
Customer Rating
4
Remote
on March 30, 2026
Posted by: James H
Unit working great as it should, but buttons on remote not working properly when pressed!
Written by a customer while visiting roku.com
Customer Rating
5
Great product
on March 29, 2026
Posted by: Fred S
Love it! Easy to use and fast! Only thing I’d like to have is a number pad on the remote.
Written by a customer while visiting roku.com
Customer Rating
5
Great Upscaling Device
on March 29, 2026
Posted by: Gerry Reiss
As I wrote in the title, the Roku Ultra is a great upscaling device for mp4 video files. I use the Ultra mainly to play back mp4 and mp3 files that I have stored on USB-A flash drives. When I try to use Samsung SD cards in their proprietary Samsung brand adapter, there is not enough space to fit the adapter in because the USB-A input port is too close to HDMI port. Just half an inch more space between the two input slots would provide enough clearance. I know, why not use a MicroSDXC card like everyone else and save the SD card for digital camera storage? It is harder to lose SD cards and I think bigger is better sometimes, especially when it comes to heat dissipation.
Written by a customer while visiting roku.com
Customer Rating
5
Roku ultra
on March 29, 2026
Posted by: Jim B
Really improved the sound to the sound bar sounds awesome. A lot of other good features makes it very workable.
Written by a customer while visiting roku.com