Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(30,566 Reviews)
Rating breakdown 30,566 reviews
5 Stars
26,164
4 Stars
3,457
3 Stars
589
2 Stars
169
1 Star
187
86%of customers recommend this product.
(
1,138 out of
1,330)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Pinkgold
Customer Rating
4
Overall happy with my phone.
on October 10, 2026
Posted by: MachineHead
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is a refined flagship that pairs top-tier ergonomics with brute-force performance, though it introduces a controversial hardware downgrade
.
Strengths
Ergonomics & Display: Rounded frame corners make it far more comfortable to hold than previous boxy generations, paired with an anti-reflective display.
.
Strengths
Ergonomics & Display: Rounded frame corners make it far more comfortable to hold than previous boxy generations, paired with an anti-reflective display.
Performance & Efficiency: Snapdragon 8 Elite provides class-leading speed and improved battery endurance.
Camera Reliability: Consistent, sharp imaging across all focal lengths with refined post-processing.
Good lock: the best thing about Samsung phones is this app.
Weaknesses
S Pen Bluetooth Downgrade: Samsung eliminated Bluetooth Low Energy inside the bundled stylus, citing low user engagement. While pressure sensitivity, writing, and on-screen hovering remain intact, you completely lose Air Actions and—most critically—the remote camera shutter button.
S Pen Bluetooth Downgrade: Samsung eliminated Bluetooth Low Energy inside the bundled stylus, citing low user engagement. While pressure sensitivity, writing, and on-screen hovering remain intact, you completely lose Air Actions and—most critically—the remote camera shutter button.
Stagnant Charging: Peak wired charging remains capped at 45W.
Iterative Upgrades: Offers minimal incentive for S24 Ultra owners to upgrade
Iterative Upgrades: Offers minimal incentive for S24 Ultra owners to upgrade
Heating: the phone becomes quite hot when using in car with wireless Android Auto. . I thought it was just an issue with S22 ultra but face the same issue with S25 ultra.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome size and quality.
on October 10, 2026
Posted by: Integrity4me
[This review was collected as part of a promotion.] I'll make it simple, I purchased this phone because I needed quality and functionality. Fortunately I got both.
Please upgrade the battery quality so that I don't have to recharge so often.
Please upgrade the battery quality so that I don't have to recharge so often.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome size and quality.
on October 10, 2026
Posted by: Integrity4me
[This review was collected as part of a promotion.] I'll make it simple, I purchased this phone because I needed quality and functionality. Fortunately I got both.
Please upgrade the battery quality so that I don't have to recharge so often.
Please upgrade the battery quality so that I don't have to recharge so often.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome size and quality.
on October 10, 2026
Posted by: Integrity4me
[This review was collected as part of a promotion.] I'll make it simple, I purchased this phone because I needed quality and functionality. Fortunately I got both.
Please upgrade the battery quality so that I don't have to recharge so often.
Please upgrade the battery quality so that I don't have to recharge so often.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
A Great Galaxy Experience
on October 10, 2026
Posted by: GalaxyExplorer25
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S25 Ultra 1TB because I wanted a premium smartphone with powerful performance, an excellent camera system, and plenty of storage. The 6.9-inch display is absolutely stunning, with vibrant colors, sharp details, and smooth scrolling. The titanium design feels elegant and premium, while the overall performance is fast and responsive.
The camera system is one of the highlights, offering impressive versatility for photography and video recording. I also appreciate the built-in S Pen, which adds convenience for taking notes and handling everyday tasks. The 1TB storage capacity is another major advantage, giving me plenty of room for high-resolution photos, videos, and apps without constantly worrying about running out of space.
Samsung's One UI offers a polished experience with useful customization options and Galaxy AI features. Overall, the Galaxy S25 Ultra combines premium hardware, thoughtful features, and excellent versatility. It's a great choice for anyone looking for a powerful flagship smartphone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Samsung Galaxy S25 Review**Easy, Smart, Amazing
on October 10, 2026
Posted by: Sparky
[This review was collected as part of a promotion.] I absolutely love my Samsung Galaxy S25! 📱❤️ It’s such a great phone, and I’m really impressed with how easy everything is to use. The features are simple to navigate, everything connects so smoothly, and it makes staying connected with family and friends, sharing pictures, and keeping up with everything so much easier. I love how user-friendly it is and how much it can do without being complicated. Overall, I’m really happy with my phone and would definitely recommend it to anyone looking for a great smartphone! 😊
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone
on October 10, 2026
Posted by: Shrek17
[This review was collected as part of a promotion.] I chose the galaxy s25 ultra after switching away from samsung for a few years to the Google phones. Ive also had iPhones in the past, so i new android was the way to go. Google makes a fine phone, but everything about the Samsung is better. Pictures, videos, speed, durability. Its an easy choice.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Endless possibilities
on October 10, 2026
Posted by: Meltzmedia
[This review was collected as part of a promotion.] Not only does this phone have amazing features, but it also allows me with its large storage capability to take my photography and editing on the go if I need a quick picture edited or need a large storage capacity for already edited photos for posting and sharing. It has become a lifesaver for me.
Value
5
Written by a customer while visiting Samsung US