Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra Headphones (2nd Gen) Wireless Noise Cancelling Over-Ear Headphones with Immersive Audio - Black
Average customer rating
4.6
(414 Reviews)
Rating breakdown 414 reviews
5 Stars
325
4 Stars
46
3 Stars
23
2 Stars
11
1 Star
9
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra Headphones (2nd Gen) Wireless Noise Cancelling Over-Ear Headphones with Immersive Audio - Black
Customer Rating
5
Second Bose
on July 28, 2026
Posted by: 2nd generation
This is my second headphone. I love this upgrade one.
Written by a customer while visiting bose.com
Customer Rating
4
Takes Some Getting Used To
on July 26, 2026
Posted by: RoziLove
Takes some getting used to after using the qc45 headphones for so long. Operating buttons and touch volume are different.
Written by a customer while visiting bose.com
Customer Rating
5
Highly recommend!
on July 26, 2026
Posted by: SoundGiu
Gender:Female
Length of ownership:3 months
Love these so much. They look luxurious and feel very comfortable and the settings options are great!
Written by a customer while visiting bose.com
Customer Rating
5
on July 24, 2026
Posted by: Sadrac
Battery not that good same like the 1st generation
Written by a customer while visiting bose.com
Customer Rating
5
Amazing!
on July 22, 2026
Posted by: Meli
Gender:Female
Length of ownership:1 month
Absolutely love these! Doesn't feel bulky, very comfortable to leave for long periods and the sound is incredible.
Written by a customer while visiting bose.com
Customer Rating
5
New features….great
on July 21, 2026
Posted by: Bob
I have a gen 1 and I still love it. The side swivel finally broke after ten years, so I bought a gen 2 and I love it. Whole new world with the same excellent sound. Thank you!!
Written by a customer while visiting bose.com
Customer Rating
5
I like what their made of.
on July 18, 2026
Posted by: Flip flops
I like them . I use them everyday. They are comfortable . I like what their made of. I dont like there’s no arch support.
Written by a customer while visiting bose.com
Customer Rating
5
What I've Been Waiting For!
on July 18, 2026
Posted by: TC
Gender:Female
Length of ownership:1 month
Oh my GAWD-ESS! These headphones are absolutely what I have been waiting for! I was excited to scoop up these headphones when they were on sale during Prime Days (Bose competes with them during every sale, and I don't trust Amazon), plus I was able to add my 10% educator discount to sweeten the deal. I swear on my mama they are worth EVERY penny and then some! From the long battery life, (no, I haven't precisely timed it, but I've not run out with heavy usage), to the comfortable ear cups, to the ANC to the clear, amazing, adjustable sound profile (I love base-heavy music of any kind), I can't brag enough on this model. Honestly, I don't know how they can be improved, but I am sure Bose will think of something out-of-the-box, and I'm here for it! Thank you sooooo much to the folks at Bose. -- TC
Written by a customer while visiting bose.com