Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra Headphones (2nd Gen) Wireless Noise Cancelling Over-Ear Headphones with Immersive Audio - Black
Average customer rating
4.6
(414 Reviews)
Rating breakdown 414 reviews
5 Stars
325
4 Stars
46
3 Stars
23
2 Stars
11
1 Star
9
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra Headphones (2nd Gen) Wireless Noise Cancelling Over-Ear Headphones with Immersive Audio - Black
Customer Rating
5
Comfortable and amazing Noise Cancellation
on October 19, 2026
Posted by: DRob62
Gender:Female
Length of ownership:1 month
The QC Ultra Gen 2 are amazing. The sound is crisp and the noise cancelling function even drowns out the vacuum cleaner so I can vacuum and listen to tunes or podcasts. They are so comfortable too; cupping over the ears keeps long stretches of wearing them from making your ears hurt from being pinned against your head. I haven’t found anything I dislike.
Written by a customer while visiting bose.com
Customer Rating
5
Great quality and product!
on October 19, 2026
Posted by: Khalid Inshan
Gender:Male
Length of ownership:3 months
I ended up getting these after my earbuds died on me. Honestly, I wasn’t sure how to feel about the over-the-head earphones, but I absolutely love them. The sound quality is amazing, and they’re very comfortable to use even when I’m working out. I’m really happy that I ended up purchasing them. The battery life is really good, and the sound quality and clarity is even better. I like that when I put them on. I can’t hear anything, so the isolation works well!
Written by a customer while visiting bose.com
Customer Rating
5
Best over the ear headphones ever
on October 18, 2026
Posted by: Jay
Gender:Male
Length of ownership:1 week
Just picked these up after owning the first generation for about a year its definitely an improvement from the fit to the sound I love these headphones for gaming and watching movies as well as listening to music around the house when I want to immerse myself they block out the sound perfectly and when I want to be around but still watch my show the aware mode is great not to mention the battery life I charge it just because but it never dies on me. I love the sound and the fit over the head its so clear and i can wear it all day they are comfortable and dont make my ears hurt.
Written by a customer while visiting bose.com
Customer Rating
4
Excellent Sound and Comfort, with a Few Minor Issu
on October 17, 2026
Posted by: Vinay98
Gender:Male
Length of ownership:1 week
4/5 Stars – Excellent Sound and Comfort, with a Few Minor Issues
I’ve been using the Bose QC Ultra 2nd Gen headphones for about two weeks, and overall, I’m really enjoying the experience. The sound quality is excellent, with clear vocals and a well-balanced sound signature. They aren’t overly bass-heavy, which I personally appreciate, as the vocals and finer details in music come through beautifully.
The comfort level is on another level. They feel incredibly comfortable, even during long listening sessions, and make listening to music a genuinely enjoyable experience.
However, there are a couple of issues that keep these headphones from being perfect. I’m having difficulty connecting my secondary device through the Bose app, as the headphones don’t appear there. Also, they tend to slip forward when I move my head, which is disappointing for headphones in this premium price range.
Apart from these issues, they’re genuinely fun to listen to and deliver a great overall audio experience. With better app connectivity and a more secure fit, they would be close to perfect.
Overall: 4/5. Excellent sound and outstanding comfort, with a few areas that need improvement.
Written by a customer while visiting bose.com
Customer Rating
5
Just gets better with each gen
on October 15, 2026
Posted by: Derekt
Gender:Male
Length of ownership:1 week
Wet easy to setup. Crafted with exceptional design and materials. Amazing BOSE sound.
Written by a customer while visiting bose.com
Customer Rating
5
BOSE done it again!!!
on October 15, 2026
Posted by: Carlobos
Gender:Male
Length of ownership:1 week
I have all throughout many years had some type of Bose headsets with much thanks for a well made product.
My wife just bought me an update Bose, as I am truly blown away with it, as I well as the quality and performance to say the very least. Outstanding are in order!!!!
Written by a customer while visiting bose.com
Customer Rating
5
Great buy
on October 15, 2026
Posted by: The sh
Gender:Male
Length of ownership:1 month
Love these. Sounds clean. Color i love.
Light weight . Just overall great product.
Light weight . Just overall great product.
Written by a customer while visiting bose.com
Customer Rating
5
Beautiful sound!
on October 14, 2026
Posted by: BillyB
I have owned QUIET comfort headphones for a long time and they were always superior sound quality and now that I bought these new ones the ultra generation two they are amazingly fantastic even better than the old ones with the surround sound and crystal clear music as well as audio from phone calls and watching videos and I can’t say enough of good things about him. They are superior and as always, Bose is the best SOUND company.
Written by a customer while visiting bose.com