Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra Headphones (2nd Gen) Wireless Noise Cancelling Over-Ear Headphones with Immersive Audio - Black
Average customer rating
4.6
(414 Reviews)
Rating breakdown 414 reviews
5 Stars
325
4 Stars
46
3 Stars
23
2 Stars
11
1 Star
9
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra Headphones (2nd Gen) Wireless Noise Cancelling Over-Ear Headphones with Immersive Audio - Black
Customer Rating
5
Great headphones
on October 16, 2025
Posted by: Amro
Gender:Male
Length of ownership:1 month
I'm speechless 🔥worth every single penny. I love it
Written by a customer while visiting bose.com
Customer Rating
3
Bose QC ULTRA V2
on October 14, 2025
Posted by: frank from OZ
Length of ownership:1 month
^Noise cancelling improved. Cinema mode great addition. Massive price hike not good.
Response from bose.comBy Sophie, Customer Support, October 15, 2025
Hey there! Thanks for sharing your feedback. We're thrilled to hear you're enjoying the improved noise-cancelling and the addition of Cinema Mode. Those enhancements were designed to elevate your listening experience, so it's great to know they’re making a difference.
Sophie - Customer Support
Sophie - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Superb performance
on October 14, 2025
Posted by: Yar
Gender:Male
Length of ownership:1 week
I have used the headphones now for about 24hrs+
And they are super comfortable and sound amazing
And they are super comfortable and sound amazing
Written by a customer while visiting bose.com
Customer Rating
4
Sound isolation could be better.
on October 13, 2025
Posted by: mort
I've used these headphones for about a month now. Very comfortable and I love the sound. The noise cancelling feature works very well. The only complaint I have is that the fit is not tight enough for adequate sound isolation. Outside sounds come through that detract from the experience.
Written by a customer while visiting bose.com
Customer Rating
4
Great Listening
on October 13, 2025
Posted by: Satisfied
Gender:Male
Length of ownership:1 month
Great
Look good.
Wear well.
Sounds great.
Sweet carry case
Look good.
Wear well.
Sounds great.
Sweet carry case
Written by a customer while visiting bose.com
Customer Rating
4
Great sound, don’t stay on while moving about.
on October 13, 2025
Posted by: ScNativeMom
Gender:Female
Length of ownership:1 month
Great sound, but slides around on my head. I’m a female with what I assume is a regular sized skull. For whatever reason, these headphones won’t stay on my head without sliding up/down, especially when I bend over and move about. This is especially frustrating when I’m trying to knock out chores like laundry or dishes or whatever. I have them on the shortest ear setting too, but even still, they slip right off. I’d like to think my hair is just too soft, but let’s be honest, it’s the headphones. Alas, they do have great sound and I do like them. I just wish I didn’t have to be still to really enjoy them.
Written by a customer while visiting bose.com
Customer Rating
5
Outstanding
on October 13, 2025
Posted by: Shieldsy
There are few products that have made me smile from ear to ear every time I use them. This pair of headphones is quite simply the best pair of headphones I’ve ever owned, by a mile. Go try them somewhere if you’re wondering if the price equals the quality 👍🏻
Written by a customer while visiting bose.com
Customer Rating
5
Blown Away!!!
on October 13, 2025
Posted by: BigRounce
Gender:Male
Length of ownership:1 week
Sound Quality Incredible, Comfort Wonderful.Design Regal. ANC Fabulously Refined.Desert Sage Beautiful. Battery Life Excellent. Mode Variation Impactful. Price Fair in its Competitive Range.Compact Case is Travel Friendly.
Over All I am delighted with FIRST Pair of Bose Headphones!!!
Over All I am delighted with FIRST Pair of Bose Headphones!!!
Written by a customer while visiting bose.com