Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra Headphones (2nd Gen) Wireless Noise Cancelling Over-Ear Headphones with Immersive Audio - Black
Average customer rating
4.6
(414 Reviews)
Rating breakdown 414 reviews
5 Stars
325
4 Stars
46
3 Stars
23
2 Stars
11
1 Star
9
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra Headphones (2nd Gen) Wireless Noise Cancelling Over-Ear Headphones with Immersive Audio - Black
Customer Rating
5
Excellet headphones with great features.
on November 3, 2025
Posted by: keeska
Length of ownership:1 month
Excellent headphone. These headphones are a significant improvement over the Quiet Comfort headphones.
1. Audio over USB is excellent.
2. ANC is excellent.
3 Fit is comfortable - not too heavy and not too much pressure on my head.
4. Easy to connect to my phone and to the Boise app.
1. Audio over USB is excellent.
2. ANC is excellent.
3 Fit is comfortable - not too heavy and not too much pressure on my head.
4. Easy to connect to my phone and to the Boise app.
Written by a customer while visiting bose.com
Customer Rating
4
Ok but lacks app access
on November 3, 2025
Posted by: Madmaxwolf
Gender:Male
Length of ownership:1 month
They're ok, waiting for the app to update so I can unleash their full power
Written by a customer while visiting bose.com
Customer Rating
5
Quality and comfort
on November 2, 2025
Posted by: JayTee
Really enjoying my new 2g Quietcomfort ultra headphones.
Written by a customer while visiting bose.com
Customer Rating
5
Enamored Of The Modes
on November 2, 2025
Posted by: meadowlark129
I bought QuietComfort Ultra Headphones (2nd Gen) two months ago. I could not be more pleased with my purchase. The headphones are so comfortable, I especially like the mode choices. They were a little pricey, but worth every penny.
Written by a customer while visiting bose.com
Customer Rating
5
Bose QuietComfort Ultra Headphones (2nd Gen)
on November 2, 2025
Posted by: Dasi
I received the Headphones as a Birthday gift. Absolutely beautiful. Took a minute to see how to operate the controls. My last set was a little easier to operate, however, I can handle my new set fine now.
Written by a customer while visiting bose.com
Customer Rating
5
Good features.
on November 1, 2025
Posted by: JChae
Gender:Female
Length of ownership:1 month
I got the QCU2 about month ago. I use these all the time when listening to music my cell rang and I switched to the call - the sound quality on the call was amazing. The sound for music was amazing as well but I was unsure how the call sound quality would be but it was amazing too. The touch control for volume is a little awkward to use it seems not to be responding and then the volume kicks in and my ears get blasted (user error maybe). But that is the only issue I have had. The noise cancelling function is good - I appreciate being able to control how much of my external environment to let in or not let any in.
Written by a customer while visiting bose.com
Customer Rating
4
Great features
on November 1, 2025
Posted by: Zangetsu
I got this a month ago. Super comfortable and great audio quality
Written by a customer while visiting bose.com
Customer Rating
5
They elevate my mood and focus
on October 31, 2025
Posted by: Pegasus
Bought them this month and have experienced all aspects of the headphones to maximize on my preferences for music, podcasts, audio books, online meetings with adjustable noise cancellation etc. I’m hearing music really in depth. A software update to manipulate more the EQ features would be a great addition.
Written by a customer while visiting bose.com