Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra Headphones (2nd Gen) Wireless Noise Cancelling Over-Ear Headphones with Immersive Audio - Black
Average customer rating
4.6
(414 Reviews)
Rating breakdown 414 reviews
5 Stars
325
4 Stars
46
3 Stars
23
2 Stars
11
1 Star
9
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra Headphones (2nd Gen) Wireless Noise Cancelling Over-Ear Headphones with Immersive Audio - Black
Customer Rating
5
Great ANC.
on September 25, 2026
Posted by: Jesse
I traded my old quite comfort 45. This latest model ultra is by by far the best I have. Very light the only downside is when I lie down to do my workout it fall out of my head. The ANC is by far the best in the market. Love it.
Written by a customer while visiting bose.com
Customer Rating
1
Poor
on September 22, 2026
Posted by: Herve
Gender:Male
Length of ownership:1 month
I bought these headphones, but a week later, they won't connect and won't even turn on anymore.
Response from bose.comBy Customer Support, September 24, 2026
Hi there Herve!, we are so sorry to hear about your experience! Having a new pair of headphones stop turning on after just a week is incredibly frustrating, and this is certainly not the quality or reliability we expect from our products. To help you further with your Bose QuietComfort Ultra Headphones (2nd Gen) here are some helpful articles that you can use:
Power Issue: https://bose.life/4dW6ZFT
Connectivity: https://bose.life/4jo54NX
Gem - Customer Support
Power Issue: https://bose.life/4dW6ZFT
Connectivity: https://bose.life/4jo54NX
Gem - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Great product
on September 22, 2026
Posted by: Kim
Gender:Female
Length of ownership:1 year or longer
I love these headphones. It’s my second pair because my dog chewed up my purple ones. 😢
Written by a customer while visiting bose.com
Customer Rating
5
on September 22, 2026
Posted by: Thehey
Gender:Male
Length of ownership:1 week
This is my first pair of Bose headphones. I am impressed with the sound and clarity they have
They are more expensive than most but in my opinion well worth it
They are more expensive than most but in my opinion well worth it
Written by a customer while visiting bose.com
Customer Rating
5
Bose Rocks!
on September 20, 2026
Posted by: Sweetamylyn
Gender:Female
Length of ownership:1 month
Slick and stylish with absolute comfort. The sound is pure Bose and the clarity is crystal clear. A perfect gift for music lovers and travelers alike.
Written by a customer while visiting bose.com
Customer Rating
5
Noise canceling for days!
on September 19, 2026
Posted by: RedRob
Gender:Male
Length of ownership:1 month
I had no idea to what level of noise cancellation these headphones were capable of and I was amazed! From the first time I put the headphones on I have loved them ever since! Thank you for making such an amazing product!
Written by a customer while visiting bose.com
Customer Rating
5
on September 12, 2026
Posted by: armatum
Gender:Male
Length of ownership:1 month
Great comfort and noise cancellation. And sound is outstanding
Written by a customer while visiting bose.com
Customer Rating
5
YOU DID IT AGAIN!
on September 8, 2026
Posted by: MDC4LIFE
Gender:Male
Length of ownership:3 months
I simply love how they automatically turn on when you put them on. No need to turn them off or on. Great quality in all areas: sound & build!
Written by a customer while visiting bose.com