Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra Headphones (2nd Gen) Wireless Noise Cancelling Over-Ear Headphones with Immersive Audio - Black
Average customer rating
4.6
(414 Reviews)
Rating breakdown 414 reviews
5 Stars
325
4 Stars
46
3 Stars
23
2 Stars
11
1 Star
9
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra Headphones (2nd Gen) Wireless Noise Cancelling Over-Ear Headphones with Immersive Audio - Black
Customer Rating
3
Looks Refurbished
on November 15, 2025
Posted by: Verlo
Gender:Female
Nice sound quality. But I was 100% sent a refurbished one because the cushions on the headphones look used. Insane for the amount of money I paid.
Response from bose.comBy Bose, Customer Support, November 16, 2025
Hello! Thank you for sharing your thoughts. We're glad to hear you appreciate the sound quality. We're sorry the cushions don’t look as expected, your headphones should arrive in perfect condition given the investment you’ve made. If you need further assistance feel free to message us! http://bose.life/globalsupport
Marlo - Customer Support
Marlo - Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
Balanced smooth sound
on November 13, 2025
Posted by: Griz406
Gender:Female
Length of ownership:3 months
The new gen 2 QC headphones sound excellent. The bass is tight, the highs are smooth. They are comfortable on your ears and easily block all the noise at the gym. I'm not a fan of the slide volume control. The app has a problem if 2 phones are listed in the devices. The app is the weakest part of the product.
Written by a customer while visiting bose.com
Customer Rating
5
Loves the noise cancellation when listening to mu
on November 12, 2025
Posted by: Sushi boy
I bought a pair for my son. He’s into gaming and said he is extremely pleased with the sound quality.
Written by a customer while visiting bose.com
Customer Rating
5
Great features!
on November 12, 2025
Posted by: Pomoevae
Gender:Female
Length of ownership:1 month
I bought this one month ago and have really enjoyed being able to watch tv without hearing others or disturbing anyone. The different options for spatial sound and the on ear volume control work well. Also, very comfortable
Written by a customer while visiting bose.com
Customer Rating
5
Upgrade now
on November 12, 2025
Posted by: Double shot
Gender:Male
Length of ownership:3 months
Super happy with them. The upgrades are small in nature but huge in results
Written by a customer while visiting bose.com
Customer Rating
4
Awesome clear sound
on November 10, 2025
Posted by: EC
Gender:Female
Length of ownership:1 week
Headphones are really nice. Cool features. Only complaint, not as much bass as hoped.
Written by a customer while visiting bose.com
Customer Rating
5
What is There Not To Like
on November 10, 2025
Posted by: Winners
I recently purchased two Bose Ultraquiet Headphones (2nd Gen) and my wife and I love the product. We've always been Bose fans and buyers and we find your products to be worth the premium costs. Continuous improvement in all that you do is a hallmark of Bose and we look forward to your future products as they will continue to help shape your industry.
Written by a customer while visiting bose.com
Customer Rating
5
Worth the upgrade.
on November 10, 2025
Posted by: Barry
Gender:Male
Length of ownership:3 months
Better comfort. Better sound. Better battery. I upgraded from NC700 and I'm glad I did.
Written by a customer while visiting bose.com