Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra Headphones (2nd Gen) Wireless Noise Cancelling Over-Ear Headphones with Immersive Audio - Black
Average customer rating
4.6
(414 Reviews)
Rating breakdown 414 reviews
5 Stars
325
4 Stars
46
3 Stars
23
2 Stars
11
1 Star
9
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra Headphones (2nd Gen) Wireless Noise Cancelling Over-Ear Headphones with Immersive Audio - Black
Customer Rating
5
Beautiful and Quality
on October 4, 2026
Posted by: Melb
Gender:Female
Length of ownership:1 week
I mainly bought these because the color was so beautiful and it was limited. I know there are differences but wow, absolutely blown away at how incredible the sound quality is along with the customizations in the app. Definitely worth the price, I’m so happy I bought these.
Written by a customer while visiting bose.com
Customer Rating
5
on October 3, 2026
Posted by: Jerry in Texas
Gender:Male
Length of ownership:1 month
Bottom line-I love it! The sounds the technology that is built on this headphone is an believable!
Written by a customer while visiting bose.com
Customer Rating
5
Get these now!
on October 3, 2026
Posted by: bookchick06
Gender:Female
Length of ownership:1 week
I absolutely love these! Love the color! Love the design! They are so comfortable and the sound is awesome! I put them on immediately without charging them and they have worked great and I still haven’t needed to charge them after hours of use.
Written by a customer while visiting bose.com
Customer Rating
5
Sleek and elegant
on October 1, 2026
Posted by: Queen
I like the way they feel very comfortable sleek Stylish
Written by a customer while visiting bose.com
Customer Rating
4
Noise Cancelling Headphones
on October 1, 2026
Posted by: Yooooo
Gender:Female
Length of ownership:6 months
The battery life is awesome it gets through an entire day for me, which is incredibly helpful for my sensitive hearing. They feel very comfortable and the different modes are fantastic for being aware of surroundings. the only short falling I have noticed is that the volume control area is not effective, I wish it had the regular buttons as older models did.
Written by a customer while visiting bose.com
Customer Rating
3
very good… almost great
on September 30, 2026
Posted by: Pahoo Katawah
This is my third or fourth Bose ‘over the ear’ noise cancelling headphones. I use them daily to isolate from office and household distractions, and to avoid my ‘content’ being a distraction to others. I also use them for extended travel. They connect well, provide great sound quality, and I love having the aware mode option. However, they are only marginally comfortable.
Response from bose.comBy Customer Support, September 30, 2026
Hi Pahoo. Thank you for your continued loyalty and for choosing Bose over the years. We're delighted to hear that you enjoy the sound quality, noise cancellation, connectivity, and Aware Mode, and that your headphones help you stay focused both at work and while traveling.
For the best fit and comfort, please make sure the earcups are seated snugly against your head and that the ear cushions are securely attached to the earcups. Sometimes small adjustments to the fit can help improve comfort during extended listening sessions.
If ever you have other concerns, please do not hesitate to reach out to us via this link: http://bose.life/globalsupport
Christian - Customer Support
For the best fit and comfort, please make sure the earcups are seated snugly against your head and that the ear cushions are securely attached to the earcups. Sometimes small adjustments to the fit can help improve comfort during extended listening sessions.
If ever you have other concerns, please do not hesitate to reach out to us via this link: http://bose.life/globalsupport
Christian - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
I love my Bose QC ultra
on September 30, 2026
Posted by: Anonymous
Gender:Male
Length of ownership:1 month
I like the quality of the sound, the comfort and the noise cancellation quality
Written by a customer while visiting bose.com
Customer Rating
5
on September 27, 2026
Posted by: Hillery
I’m so happy I got these for my wife. She is so happy the headphones are comfortable quite and good looking and the quality are fantastic. When this pair are worn out I will get another pair for sure. She gave me the older ones that we had they are Bose also and I love them when I’m working outside or mowing the lawn. Thank y’all so much for creating such GREAT headphones!!!
Written by a customer while visiting bose.com