Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra Headphones (2nd Gen) Wireless Noise Cancelling Over-Ear Headphones with Immersive Audio - Black
Average customer rating
4.6
(414 Reviews)
Rating breakdown 414 reviews
5 Stars
325
4 Stars
46
3 Stars
23
2 Stars
11
1 Star
9
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra Headphones (2nd Gen) Wireless Noise Cancelling Over-Ear Headphones with Immersive Audio - Black
Customer Rating
5
Awesome sound, many modes, works well with spotify
on March 2, 2026
Posted by: Mike707
Gender:Male
Length of ownership:1 month
I had worries that for whatever reason i wouldnt be satisfied of what arrived at the cost it is. Welp, it is worth every darn cent! Buy it! I now wait till the next time i can use it. Get spotify and get in the zone!!!
Written by a customer while visiting bose.com
Customer Rating
5
Best Bose Headphones
on March 2, 2026
Posted by: Avid listener
Gender:Male
Length of ownership:1 month
Best headphones I ever owned. Quality materials, and overall a great product. So much better than NC-700 (my previous headphones).
Written by a customer while visiting bose.com
Customer Rating
5
Awesome sound with great battery life
on March 2, 2026
Posted by: G wagon of headphones
Gender:Male
Length of ownership:1 month
I love the look and the sound of my gen2. I call these the grownup headphones for gym goers! I’ll never use a different than these. I went from beats, AirPod max and now this is the Gwagon to headphones. Do not sleep on these!
Written by a customer while visiting bose.com
Customer Rating
2
Comfortable and good sound but buggy
on March 1, 2026
Posted by: honda
Gender:Male
Length of ownership:3 months
Very comfortable and good sound. But frequent problems with no sound after connecting. I tried restarting it many times, disconnecting it on the other device, and sometimes it works and sometimes it doesn’t.
Written by a customer while visiting bose.com
Customer Rating
5
on February 28, 2026
Posted by: sponge
Gender:Male
Length of ownership:3 months
amazing build quality and the sound is amazing. the app is flawless as well. the noise cancelation is nothing like i’ve ever seen its so good
Written by a customer while visiting bose.com
Customer Rating
5
Love them!! ❤️ A gym bro/girlie necessity!
on February 27, 2026
Posted by: MiniiGh0st
Gender:Female
Length of ownership:3 months
I absolutely love these headphones! ❤️❤️❤️ I got them for Christmas and they are actually want I wanted! They are so perfect for the gym since I can either lock in with the “Immersion” (or “Cinema”) mode or be a little more aware of my surroundings, without having to remove my headphones with the “Aware” mode! I love that there is a user friendly app to adjust the settings of my headphones and I can even name them on the app as well! Such a small but adorable touch to really personalize them! (And the color is fire!! 🔥😘)
Written by a customer while visiting bose.com
Customer Rating
4
My Experience
on February 27, 2026
Posted by: Dan377
Gender:Male
Length of ownership:1 month
I bought this product a few weeks ago and I’ve had a really great experience. It is really quiet and mutes most low frequency sounds. It kinda struggles quieting super loud noises but that’s to be expected for most headphones. As I’ve said really mutes all other noises. I like the foam, it’s soft and doesn’t burn immediately and really comfortable to use. I wish the top part could be replaced after usage because mine already has really visible dents, but it’s really good material. One feature I wish they implemented was that they would add transparency mode when the headphones detect speech or a conversation, would be really nice, also more eq options and active transparency features for any new modes I add. Would recommend!
Written by a customer while visiting bose.com
Customer Rating
4
on February 27, 2026
Posted by: lancephl
Gender:Male
Length of ownership:3 months
I bought this product a couple months ago, great audio quality but lacks in the volume department. if they were a little louder with more eq options they would be a perfect day to day selection for headphones
Written by a customer while visiting bose.com