Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra Headphones (2nd Gen) Wireless Noise Cancelling Over-Ear Headphones with Immersive Audio - Black
Average customer rating
4.6
(414 Reviews)
Rating breakdown 414 reviews
5 Stars
325
4 Stars
46
3 Stars
23
2 Stars
11
1 Star
9
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra Headphones (2nd Gen) Wireless Noise Cancelling Over-Ear Headphones with Immersive Audio - Black
Customer Rating
5
Better than previous
on April 11, 2026
Posted by: Errington
Gender:Male
Length of ownership:3 months
The best headphones on the market! The whole sound profile is better. You have better bass. You have better mid-range. Better separation of instruments. Simply the best headphones available.
Written by a customer while visiting bose.com
Customer Rating
4
Mixed Happiness
on April 9, 2026
Posted by: Brian
Not loving having to remember tones for modes. Maybe operator error but it won’t link to my Samsung TV and can’t see if it’s in pairing mode when I’m wearing them. Otherwise, they compare well with my older QC earbuds for noise cancellation. I do wish there was an explicit switch to turn off Bluetooth.
Written by a customer while visiting bose.com
Customer Rating
5
Very comfortable
on April 9, 2026
Posted by: ta
I bought these as a present for someone, because I gave a pair that I love. They are easy on the ears and easily adjustable to fit the head. The sound is amazing and it is simple to switch between modes
Written by a customer while visiting bose.com
Customer Rating
5
Life changing for travel and work. Well Done Bose!
on April 9, 2026
Posted by: DVSyvertson
Gender:Male
Length of ownership:3 months
Life changing for travel and work. Well Done Bose!
Written by a customer while visiting bose.com
Customer Rating
5
Quality sound
on April 8, 2026
Posted by: Macan16
Gender:Male
Length of ownership:1 month
I like quality and strong performance. The 2nd gen QC headphones look great and feel comfortable to wear. The 3 options for NC, Aware, Immersion & Quiet are a plus. I can hear just like I was in the video or music. I like the strong bass notes & detailed instrument sounds. I would recommend these headphones...
Written by a customer while visiting bose.com
Customer Rating
5
Makes your trip much better!
on April 8, 2026
Posted by: JD
I bought the headphones a couple weeks ago and took my first trip last week. They did a great job of blocking out the noise and the music sounded fantastic. When I see a good discount I'm going to buy another pair for my better half.
Written by a customer while visiting bose.com
Customer Rating
5
Easy to use
on April 8, 2026
Posted by: None
Gender:Male
Length of ownership:1 month
I love these Bose headphones! Sound, comfort are so wonderful!
Written by a customer while visiting bose.com
Customer Rating
5
No other headphones compare
on April 6, 2026
Posted by: Jabwcb
Gender:Female
Length of ownership:3 months
This is the 4th pair of headphones I have purchased from Bose. I absolutely love the Ultra Headphone! They have made awesome gifts!
Written by a customer while visiting bose.com