Customer reviews from sharkninja.com
Ninja - Thirsti Sparkling & Still Drink System - Black
Average customer rating
4.4
(244 Reviews)
Rating breakdown 244 reviews
5 Stars
180
4 Stars
29
3 Stars
9
2 Stars
9
1 Star
17
89%of customers recommend this product.
(
147 out of
165)
Customer Reviews for Ninja - Thirsti Sparkling & Still Drink System - Black
Customer Rating
4
Love It! Recommend it
on May 8, 2025
Posted by: Cherry
from Vashon Island
Gender:Female
We love this; use it every day. Main complaint for 4 star rating is that it doesn't automatically shut off when water reservoir is empty which is hard on the pump. Also would love more flavor options.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Can't say enough about it!
on May 7, 2025
Posted by: Gramsofeight
from CA
Gender:Female
We have had this now for a few weeks, and we absolutely LOVE it! It is perfect for our family. Some of us like carbonation and some do not, the fact that we can make flavored "still" water with this same machine is such a bonus. I do wish however that the flavors were a bit more broad. The fact that almost all the soda flavors (Dr. Thirsti, Cola, Root beer, etc) are all diet and no option for reg is a bummer. I am hopeful that I am not the only customer out there that feels this way and Ninja will do something to change that. I do have to say that being able to make our drinks one at a time instead of wasting all those soda cans, and having to find a place to store them (the soda cans) is such a bonus! We are looking forward to new flavors in the future, and can not wait to share this with our kids when they come over! We are definitely a "Ninja" household and this is just another reason why!!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
3
Still some bugs to work out.
on March 23, 2025
Posted by: Richard
from Orlando FL
Gender:Male
This one was a swap out. But it leaks from the mixing chamber as well. I'm second guessing Ninja at this time. Why are they shipping these with known defects. Although it's great when it works. I remove the Pod after I use it which solves the problem. I bought one for work as well it drips but not as much as the one I have at home. I swapped up from a soda stream but at least that never made a mess. Not sure I would go this route again.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, March 24, 2025
Hello,
Thank you for taking the time to leave a review.
This isn’t our usual standard, and we apologize for how frustrating this must be. We will absolutely share your feedback regarding the leaking with the relevant teams internally. If you need any further assistance with your product, please don’t hesitate to reach back out to our team at 1-800-365-0135. We hope you’ll give our products another try in the future.
Kind regards,
Ninja Kitchen
Thank you for taking the time to leave a review.
This isn’t our usual standard, and we apologize for how frustrating this must be. We will absolutely share your feedback regarding the leaking with the relevant teams internally. If you need any further assistance with your product, please don’t hesitate to reach back out to our team at 1-800-365-0135. We hope you’ll give our products another try in the future.
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
5
Plenty of Options to Meet Everyone's Preferences
on March 4, 2025
Posted by: Mom030
Gender:Female
We are a few weeks in with our Ninja Thirsti and so far the whole household is enjoying the flexibility of options.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
4
on March 2, 2025
Posted by: Heather
Great to just fill up the water and get carbonated water. Wish pop flavors would be better. Sometimes feel it could be more carbonated but overall great purchase .
Written by a customer while visiting sharkninja.com
Customer Rating
4
Saves Money
on February 27, 2025
Posted by: PlanRVA
from Richmond, VA
Gender:Female
I bought the WC1001 Drink System Dec 2024. It was and is a great machine and has saved our company lots of money on water and sodas. The only downfall, the #2 dispenser stopped working after the exact year was over. Fortunately, they were able to replace my unit after troubleshooting and realizing it was no fault of ours. I love the current machine and can't wait to try the new Max machine.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Taste is the best
on February 24, 2025
Posted by: Gummy
This by far the best buy ever. I've had others but the Thristi is the best.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Another Awesome Ninja product
on February 19, 2025
Posted by: Rickles906
from Upper Peninsula, MI
Gender:Male
My family loves the ease and convenience of the Ninja Thirsti. It has replaced dozens of water bottles we've been buying and storing. We've been using it like crazy. The replenishment system with the return labels made me a lot more comfortable making the change. Overall, an awesome unit without much headache.
Written by a customer while visiting sharkninja.com