Customer reviews from kingsford.com
Kingsford - All Natural Original Charcoal Briquettes 8 lb
Average customer rating
4.6
(2,133 Reviews)
Rating breakdown 2,133 reviews
5 Stars
1,729
4 Stars
241
3 Stars
39
2 Stars
51
1 Star
73
94%of customers recommend this product.
(
1,924 out of
2,054)
Customer Reviews for Kingsford - All Natural Original Charcoal Briquettes 8 lb
Customer Rating
2
Air puffed charcoal
on November 16, 2020
Posted by: Cindyque
from Cincinnati, ohio
Gender:Female
They burn up to ashes in no time some have paper or wood chips in them I have to always add more briquettes before finishing one rack of chix and pork chops... very dissatisfied
No, I would not recommend this to a friend.
Response from kingsford.comBy Victoria C., The Kingsford Team, November 19, 2020
Cindy, thanks for letting us know about this. We certainly expect better for our fans, and we're sorry to hear that our Original Charcoal didn't last as long as expected. So that we may make this right, please reach out to our team directly at 800-232-4745 with reference number 201119-000438 for quick assistance with this. We'll be waiting for your call.
Written by a customer while visiting kingsford.com
Customer Rating
1
not as good as it used to de
on November 4, 2020
Posted by: Anonymous
from alabama
Gender:Male
new kingsford original burns too fast looking for different brand to try
No, I would not recommend this to a friend.
Response from kingsford.comBy Ashley L., The Kingsford Team, November 5, 2020
Hi, David. Thank you for reaching out with your invaluable feedback. We're disappointed to hear our Original Charcoal burned too hot, and we'd like to turn this around for you. At your earliest convenience, please reach out to our team at 800-232-4745 and reference number 201105-000103 for the best help possible. We're eager to hear from you soon.
Written by a customer while visiting kingsford.com
Customer Rating
1
It may be time to change!
on October 13, 2020
Posted by: Randy_E
from Summerville, SC
I have just opened my second bag of Kingsford Original charcoal in six weeks that is so dusty it almost unusable. This is not what I have come to expect from Kingsford. This has been my go to for many years but that will change if I keep opening product that looks like this.
Response from kingsford.comBy Ashley L., From The Kingsford Team, October 16, 2020
Hi, Randy. Thank you for being a loyal fan, and we're saddened to see our Original Charcoal is dusty. We expect better than this, and we'd like to make it up to you. When you're available, please give our team a call at 800-232-4745 and provide reference number 201016-000627. We eagerly await your call.
Written by a customer while visiting kingsford.com
Customer Rating
5
Consistent
on September 27, 2020
Posted by: Daddy bear bbq
from Harvey's Lake pa
Gender:Male
I use it to BBQ start outdoor fire and to start my wood fireplace 8 briquettes starts a great fire no need to buy expensive fire starters
I would recommend this to a friend!
Written by a customer while visiting kingsford.com
Customer Rating
1
Imparts unpleasant flavor.
on September 8, 2020
Posted by: No name
from Rhode Island
Gender:Male
Have been wary of Kingsford because ingredients list is shady. “All natural” but no specifics about what is really in the briquettes. Bought this because no alternative available. Gave a distinct chemical taste to the chicken. Very not happy. Will not buy again. Do better, Kingsford.
No, I would not recommend this to a friend.
Response from kingsford.comBy Ashley L., From the Kingsford team, September 9, 2020
Hello, and thank you for reaching out. We're sorry to hear our Original Charcoal didn't perform as expected, and we'd like to turn your experience around. Please reach out to our team at 800-232-4745 and reference number 200909-000610. We hope to talk with you soon.
Written by a customer while visiting kingsford.com
Customer Rating
1
Terrible Performance and Taste
on September 7, 2020
Posted by: Phyllis
from Franklin, MA
I bought this product a week ago, and have used it to grill fish, steak and squash. Each time it was more difficult to start, but once the fire was started, it created a lot more smoke than previous bags of Kingsford Original. It imparted to the food an unpleasant chemical taste. This charcoal is totally different from the Kingsford Original that was packaged in the bag with the "100th Anniversary" logo. It is the worst Kingsford product I have ever purchased!
No, I would not recommend this to a friend.
Response from kingsford.comBy Ashley L., From the Kingsford team, September 9, 2020
Hello there, and thank you for your feedback. We're sorry to hear our Original Charcoal didn't perform as expected. So we can help, please reach out to our team at 800-232-4745 and be sure to reference number 200909-000545. We hope to hear from you soon.
Written by a customer while visiting kingsford.com
Customer Rating
1
New/not so good
on September 4, 2020
Posted by: Darrell T
from Eugene, OR
Gender:Male
Have to change my review of a few weeks ago. This new stuff with the chalk like flacks is pretty bad. I cannot control the temperature. It starts too hot, so I adjust the dampers, then it gets too cool. I'm going to have to change to a different brand unless Kingsford goes back to the real "original". I have been using Kingsford exclusively for over 40 years.
No, I would not recommend this to a friend.
Response from kingsford.comBy Ashley L., From the Kingsford team, September 9, 2020
Hi, Derrell. Thank you for contacting us, and we're sorry to hear our Original Charcoal didn't burn as expected. We'd like to turn your experience around and ask that you give our team a call at 800-232-4745, and reference number 200909-000470. We look forward to hearing from you soon.
Written by a customer while visiting kingsford.com
Customer Rating
1
New funny taste
on August 21, 2020
Posted by: Carla
from Michigan
Gender:Female
We bought a twin pack of Original and it's not Original anymore! The bag says new BBQ flavor in small print. What happened to the just Original charcoal? Please take out the new BBQ flavor it's yucky! We will have to go to a different brand to get back that natural BBQ flavor.
No, I would not recommend this to a friend.
Response from kingsford.comBy Ashley L., From the Kingsford team, August 28, 2020
Hello, Carla. We appreciate your feedback, and are sorry to the taste of our Original Charcoal didn't win you over. We'd like to turn your experience around and ask that you reach out to our team at 800-232-4745 and provide reference number 200828-001315. We look forward to hearing from you soon.
Written by a customer while visiting kingsford.com