Attached are pictures of my club's bbq 8/28/2021. Here are a few facts. We racked 518 chicken halves averaging 1.523 pounds or 24.4 ounces each. What a slab of meat. Total of meat weighed 790 pounds but only 520 pounds charcoal, that's 26 20# bags. That means it only required 0.659 # to grill a pound of chicken for 2 hours. Chicken bbq is a major fundraiser for Mount Sidney Ruritan Club as we have monthly bbq dates to grill approximately 4500 -5000 during the grilling season. Kingsford has done a good job for us over the years and purchase 5-6 pallets for the year. Thank you Kingsford, Wayne BBQ Chairman
I always use lump charcoal on my grill. Wifey came home with a bag of Kingsford and I am not happy about the taste of my steaks. You took sawdust and glued it into briquettes? I do not like cooking with or ingesting glue...
No, I would not recommend this to a friend.
Response from kingsford.comBy Shannon B, The Kingsford Team, August 23, 2021
We're sorry to hear you're not a fan of our Kingsford Original Charcoal, which is largely made of charred wood and coal. We take grilling seriously and apologize you weren't impressed with the taste. We'd like to turn this around for you, so please give us a call with this reference number 210823-001189 at 800-232-4745. Hope to talk to you soon.
I have used your product for many years but have noticed in the past 2 years it is not the same! To get it up to cooking temperature I have to take my lawn blower to it. And then it does not last very long. In the mean time I bought another brand that burns just like the old Kingsford. You must have changed the formulation to maintain margin.
No, I would not recommend this to a friend.
Response from kingsford.comBy Alexandrea M, The Kingsford Team, August 24, 2021
Thanks for your feedback, Jim. We're sorry to hear our Original Charcoal Briquets didn't heat up as expected and burned too fast. That sounds frustrating and unexpected. We wanted to be sure you know that Kingsford Original charcoal briquets are now ready to cook about 15 minutes after lighting them up. This is about 25 percent faster than other charcoal available today. The briquets burn as long and hot as our previous charcoal, but you’ll need to put the food on the grill earlier to take advantage of Kingsford’s extended cooking time. We'd love to hear more about your experience. Please give us a call at 800-537-2823 and provide reference number 210824-000300. We look forward to speaking with you.
GREAT taste and flavor. Sure beats electric or gas grills. Does it take a little longer to cook. Yes but doesn't doing anything right take just a little bit longer. But it always makes a difference. Use gas for conveinice but use charcoal if you want flavor.
Kingsford used to be the best charcoal. It absolutely sucks. I don't know what has changed but it no longer cooks well, burns up way too fast and does not develop a nice white ash when ready to cook any longer.
No, I would not recommend this to a friend.
Response from kingsford.comBy Shannon B, The Kingsford Team, August 11, 2021
Thank you for this feedback about our Original Charcoal, Deb. We’re sorry you were disappointed with your last purchase. We take pride in our product and would love the chance to bring back your confidence in Kingsford. So we can, please give us a call at 800-232-4745 with this reference number 210811-000363 handy.
Every time I get the matchlight, it never freaking lights...so I'm going to quit buying this stuff. I guess I'll try royal oak
No, I would not recommend this to a friend.
Response from kingsford.comBy Shannon B, The Kingsford Team, August 4, 2021
We appreciate you taking the time to tell us about your experience with our MatchLight Briquettes, and we regret any inconvenience this has caused you. Lighting is obviously important, and we appreciate you letting us know that we disappointed you this time, and we'd like to turn this experience around. Please contact us at 800-232-4745 with the reference number 210804-000540. We're eager to speak with you soon.