Customer reviews from kingsford.com
Kingsford - All Natural Original Charcoal Briquettes 8 lb
Average customer rating
4.6
(2,133 Reviews)
Rating breakdown 2,133 reviews
5 Stars
1,729
4 Stars
241
3 Stars
39
2 Stars
51
1 Star
73
94%of customers recommend this product.
(
1,924 out of
2,054)
Customer Reviews for Kingsford - All Natural Original Charcoal Briquettes 8 lb
Customer Rating
5
Great Product
on December 25, 2021
Posted by: Ronr
from Pittsburgh
Gender:Male
The reviews that complain about the product not lighting, burning, whatever, are simple insane. I’ve been grilling and smoking with this stuff for a decade in my Weber kettle and Smoky Mountain Bullet smoker, including several overnight smokes. Lighting is a cinch with a chimney and the briquettes burn perfectly. Great product!
I would recommend this to a friend!
Written by a customer while visiting kingsford.com
Customer Rating
1
match light wouldn't light
on November 25, 2021
Posted by: Upset griller
from Albuquerque, NM
Gender:Male
we bought a new bag of Kingsford Match Light a week before Thanksgiving. We have a tradition of grilling our turkey, and have been using Kingsford for almost three decades. This year, however, it did not turn out well. I set up the grill, a Weber Kettle, as usual, put in the charcoal, AND IT WOULD NOT LIGHT. I finally had to resort to a sizeable dose of charcoal lighter fluid to start the coals, and even then, the coals did not get hot enough to adequately cook the turkey. I finally had to resort to finishing it on our gas grill, and still ended up with a delayed dinner. I don't know what happened to Kingsford, but will be looking for another alternative in the future.
No, I would not recommend this to a friend.
Response from kingsford.comBy John G, The Kingsford Team, December 2, 2021
Hey there. We're very sorry to hear you had trouble getting our Kingsford Match Light Briquettes to light, and we appreciate the opportunity to help. Please give our team a call at 800-232-4745 and provide the reference number 211202-000196. We look forward to speaking with you soon.
Written by a customer while visiting kingsford.com
Customer Rating
5
for orchids
on October 31, 2021
Posted by: bob c
I was wondering if you put any chemicals in your original formula. I need natural charcoal (which your packaging indicates ) for the purpose of putting in the bottom of pots for propagating orchids. I use your original product for grilling and am very satisfied but don't know if you have any chemicals in this variety.
I would recommend this to a friend!
Written by a customer while visiting kingsford.com
Customer Rating
1
Kingsford Original
on October 25, 2021
Posted by: Blaq_Bama
from Birmingham, AL
Gender:Male
My most recent experiences with Kingsford have been awful. Not sure if the formulas has changed, but the coals don't last as long as they have in the past. In the past I was able to cook several rounds of steaks, but now I can barely make it thru a second round. Please go back to your original formula.
No, I would not recommend this to a friend.
Response from kingsford.comBy Shannon B, The Kingsford Team, October 26, 2021
Thanks for reaching out with your experience using our Original Charcoal Briquettes, and we'd love to help. We wanted to be sure you know that Kingsford Original charcoal briquets are now ready to cook about 15 minutes after lighting them up. If you're cooking for more than 40 minutes, you will probably need to add more briquets to the fire. We'd love the chance to make this experience up to you, so please give us a call directly at 800-232-4745 with this reference number 211026-000230. We hope you'll give us a call real soon.
Written by a customer while visiting kingsford.com
Customer Rating
1
Absolute garbage
on October 17, 2021
Posted by: Honest Helen
from Knoxville, TN
Gender:Male
I've been using this for decades, but no more. Despite using it in a charcoal chimney with newspapers -- as I have for many years -- it doesn't burn. I'm not sure if it's some kind of EPA restriction or what, but it no longer burns and is absolute garbage these days.
No, I would not recommend this to a friend.
Response from kingsford.comBy Shannon B, The Kingsford Team, October 18, 2021
We appreciate your honest feedback Helen, and we're sorry you had this issue using our Kingsford Original Charcoal. We want our loyal fans to have a great experience, and we'd like to bring back your confidence in our products. Please give us a call with this reference number 211018-000673 at 800-232-4745, and we'll do our best. We hope you'll give us a ring soon.
Written by a customer while visiting kingsford.com
Customer Rating
5
on October 16, 2021
Posted by: Cowboyduce
from Long Beach ca
Gender:Male
I always get this product kingsford . Been useing this kind for over 30 years it’s the best I won’t bbq without it …
Written by a customer while visiting kingsford.com
Customer Rating
2
Will not last
on October 10, 2021
Posted by: Bevnbama
from Andalusia Alabama
Gender:Female
I bought matchlight and it didn't stay hot enough to cook two small steaks medium rare....it's ridiculous for the amount of money I wasted on this charcoal. I had to bring the food inside and finish it up on the foreman grill. Get it together Kingsford!
No, I would not recommend this to a friend.
Response from kingsford.comBy Shannon B, The Kingsford Team, October 11, 2021
We're sorry to see your review of our Original Charcoal, and we'd love to speak with you about a few reasons why the charcoal didn't perform properly. Please give us a call at 800-232-4745 with this reference number 211011-000496. We want our grillers to have a memorable experience every time, and we hope you'll give us a call soon.
Written by a customer while visiting kingsford.com
Customer Rating
1
Smells like the garbage dump
on September 14, 2021
Posted by: T Dogg
from Alberta Canada
Gender:Male
Kingsford briquettes used to be really sweet smelling and produced excellent BBQ. In the past 3 or more years, Kingsford briquettes have a similar odor to a garbage dump that is burning garbage. Please,. return to the original formula!
No, I would not recommend this to a friend.
Response from kingsford.comBy Alexandrea M, The Kingsford Team, September 15, 2021
Thanks for your feedback, and we're sorry to hear you're disappointed with the aroma from our Original Charcoal. While we haven't made any changes, we'd like to hear more about your experience. Please give us a call at 800-232-4745 and provide reference number 210915-000136. Happy grilling.
Written by a customer while visiting kingsford.com