Customer reviews from kingsford.com
Kingsford - All Natural Original Charcoal Briquettes 8 lb
Average customer rating
4.6
(2,133 Reviews)
Rating breakdown 2,133 reviews
5 Stars
1,729
4 Stars
241
3 Stars
39
2 Stars
51
1 Star
73
94%of customers recommend this product.
(
1,924 out of
2,054)
Customer Reviews for Kingsford - All Natural Original Charcoal Briquettes 8 lb
Customer Rating
3
Size
on May 29, 2023
Posted by: JlBB
from Pahrump Nv
Gender:Male
Not only have the 2 bag deals in my area went from 2 20lb bags for 20 bucks...now it's 2 16 lb bags for 17 and the briquettes are smaller.....Come on now Kingsford.. what gives????
No, I would not recommend this to a friend.
Written by a customer while visiting kingsford.com
Customer Rating
2
Kingsford disappoints again
on May 24, 2023
Posted by: Alphonse
from Illinois
Gender:Male
Two years ago Kingsford came out with a new formula. It would not create or maintain a grilling temperature. It seemed as though they responded to complaints and in 2022, the product was good again. Now, my first purchase in 2023, which is not only suffering from shrinkflation (16 lb bags instead of 20lb) we’re back to heat not achieving high heat (450 plus) but when it gets to 400 degrees, it will not hold that temperature for even 15 minutes! Very disappointed and probably will not purchase again!!
No, I would not recommend this to a friend.
Response from kingsford.comBy Shannon B, The Kingsford Team, May 26, 2023
Alphonse, thanks for sharing your experience, and we're so sorry to learn of your disappointment with our Original Charcoal Briquettes. Although our briquettes are ready to be used within 15 minutes of lighting, they should still burn as long and hot as our previous charcoal. You’ll need to put the food on the grill earlier to take advantage of its extended cooking time. While we sincerely hope this is helpful, we'd love to speak with you directly at 800-232-4745, and please have the reference number 230526-000080 handy. We hope to hear from you soon.
Written by a customer while visiting kingsford.com
Customer Rating
5
Look No Further!
on May 22, 2023
Posted by: Jmag
from PA
Gender:Male
As a guy who has been grilling 50+ years and has used many different brands and types of charcoal I can honestly say Kingsford Original charcoal briquettes represent the best quality and value available to “grillers” of any level of ability. Easy lighting, ready quick, consistent burns, hot or slow, and long lasting! If you know how to properly operate your grill, you wont find a better product! Highly recommended!
I would recommend this to a friend!
Written by a customer while visiting kingsford.com
Customer Rating
5
The best
on May 17, 2023
Posted by: Calvin
from Decatur illinois
Gender:Male
This is the way my food looks like while trying to cook the coals did not burn even I had to relite. I asked my wife to pickup some charcoal and that was what she brought smh
No, I would not recommend this to a friend.
Written by a customer while visiting kingsford.com
Customer Rating
1
Very disappointed
on April 2, 2023
Posted by: Camie
from Texas
Gender:Female
I have used these briquettes for a very long time. Recently the. last 2 bags i purchased wouldn’t stay lit. I don’t know if they changed something or not but never had this problem before.
No, I would not recommend this to a friend.
Response from kingsford.comBy Shannon B, The Kingsford Team, April 5, 2023
Oh no. Camie, we appreciate your loyalty, and we're sorry to hear that our Kingsford Original Briquettes wouldn't stay lit. We want our grillers to have an excellent experience every time, and we'd like to help. So we can, please call us at 800-232-4745, mentioning the reference number 230405-000677. Talk to you soon.
Written by a customer while visiting kingsford.com
Customer Rating
1
Kingsford Charcoal
on August 12, 2022
Posted by: Drummer
from Orrville Ohio
Gender:Male
I have always purchased Kingsford Charcoal because of the quality. I recently purchased a bag for a cookout and I am sorry to tell you the quality was poor. It started fine but when the charcoal started to get white on the edges the heat was very poor. Not good when you have friends over.
Response from kingsford.comBy Shannon B, The Kingsford Team, August 16, 2022
Oh no. We noticed your post on our Original Charcoal, and we're sorry it failed to stay as hot as you expected. Info like this is important to know, and we appreciate your feedback. Please give us a call at 800-232-4745
mentioning 220816-000140, so we can get you back on track.
mentioning 220816-000140, so we can get you back on track.
Written by a customer while visiting kingsford.com
Customer Rating
2
Horrible
on April 4, 2022
Posted by: Keith61
from Kentucky
Gender:Male
Been using Kingford for 30+ years last few are steady getting worse and worse.
Low temps, partially pressed, cracking disaster.
Probably bought the last 2 bags unless it improves back to the original like it says!
No, I would not recommend this to a friend.
Response from kingsford.comBy Shannon B, The Kingsford Team, April 5, 2022
Thanks for sharing your thoughts, Keith. We’d love to know more about your recent purchase of Original Charcoal. Would you please give us a call at 800-232-4745 with reference number 220405-000642 so we can? We hope to hear from you soon.
Written by a customer while visiting kingsford.com
Customer Rating
2
Short burn time and temperature
on February 23, 2022
Posted by: BHill
from Las Vegas, Nevada
Gender:Male
I don't know what you did, but this is much different now. As soon as I picked the bag up, I noticed it was significantly lighter than expected. Then I noticed that the coals burned half the time I typically get and also didn't get as hot. I smoke my meats, slow and low. I had a hard time getting to 250F with indirect heat and then I had to add more coals approximately every hour. Normally I can get to temp quickly and it will burn for 2hrs before I have to add more coals.
No, I would not recommend this to a friend.
Response from kingsford.comBy Shannon B, The Kingsford Team, February 24, 2022
Thanks for taking the time to share your feedback. At Kingsford, we aim to make grilling more convenient while preserving what makes it so special. Lighter briquettes are easier to transport and more convenient. Importantly, while the weight of each briquet has changed, they have the same number of briquets and should burn as long. We'd love to help. Please call us at 800-232-4745 mentioning this reference number 220224-000389, so we can. We hope to hear from you soon. Shannon from The Kingsford Team
Written by a customer while visiting kingsford.com