Customer Reviews for Kingsford - All Natural Original Charcoal Briquettes 8 lb
Customer Rating
3
Burns too fast
on July 28, 2018
Posted by: mjaquino
from Princeton, NJ, USA
Gender:Male
You guys have gone overboard in the amount of fillers you are using. My ash bin is filling quicker than ever, and I need to add brickets more frequently. Too bad.
this charcoal is smaller, and burns way to fast looking for something else, God forbid that I go to gas.
No, I would not recommend this to a friend.
Response from kingsford.comBy Riley B., The Kingsford team, July 10, 2018
Hi there. We’re sorry to hear that you found that our Original Charcoal burned too fast. We’d like to know more about your experience with the product, so we can assist you. Please give us a call at 800-232-4745, so we can help. Be sure to provide reference number: 180710-000602 for the best service. We look forward to speaking with you.
I am a longtime user of Kingsford Original, and I wrote a long, detailed review of your product. When I went to confirm it via the email you sent...it said "404 Incinerated." I guess you did not want to post what I had to say.
No, I would not recommend this to a friend.
Response from kingsford.comBy Riley B., The Kingsford team, July 10, 2018
Hi, Brian. We’re sorry to hear that you had a hard time communicating with us. We’d like to know more about your experience with the product, so we can assist you. Please give us a call at 800-232-4745, so we can help. Be sure to provide reference number: 180710-000592 for the best service. We look forward to speaking with you.
I have been using the Original Charcoal for years. This year I have found the quality to be lacking. The coals do not seem to get the white ash hot burn that they used to. This is my second bag this summer and the 2 bags have burned the same. the coals do not burn out, I'm left with 1/4 burnt coals after each BBQ. Overall, this used to be a GREAT product. I have been disappointed this year.
No, I would not recommend this to a friend.
Response from kingsford.comBy Riley B., The Kingsford team, July 2, 2018
Hi there. We’re sorry to hear that our Original Charcoal didn't meet your expectations. We’d like to know more about your experience with the product, so we can assist you. Please give us a call at 800-232-4745, so we can help. Be sure to provide reference number: 180702-001017 for the best service. We look forward to speaking with you.
Kingsford WAS my family brand for decades. The new charcoal is worthless for low and slow cooks. And that is SAD. Another product that was passed down for generations has been ruined by corporate greed.
No, I would not recommend this to a friend.
Response from kingsford.comBy Riley B., The Kingsford team, June 18, 2018
Hi there. We’re sorry to hear that our Charcoal Briquetes didn't work for you. We’d like to know more about your experience with the product, so we can assist you. Please give us a call at 800-232-4745, so we can help. Be sure to provide reference number: 180618-000702 for the best service. We look forward to speaking with you.
Been defending Kingsford as the preferred BBQ fuel over Wood Pellets and Wood for years, but my recent purchases do not reflect the product I grew to love. It's taking longer to start, isn't burning as hot and generates a lot of ash. It's fine for typical backyard cookouts, but if you are more adventuresome (ribs, steaks, slow cooking) the current product is not what I remember.
Where in the past I used to be able to get Blue Bag close to 600 degrees to sear meat, it's now closer to 450. The ash generated is enough to choke out other coals. I'm using Blue Bag in both the traditional Weber Kettle and a championship grade smoker. I haven't measured the time to start, but it sure seems like it's taking a lot longer to get the red coals needed to really do the job right.
I've refused to go the wood route, but it's something I'm going to need to ponder. It's not worth having a championship smoker if the fuel doesn't get the job done.
I would recommend this to a friend!
Response from kingsford.comBy Riley B., The Kingsford Team, June 5, 2018
Hi, Cooper. We’re sorry to hear you had trouble with our Original Charcoal. We’d like to know more about your experience with the product, so we can assist you. Please give us a call at 800-232-4745, so we can help. Be sure to provide reference number: 180605-000603 for the best service. We look forward to speaking with you.
Have to constantly relight. Have to run out multiple times. Keep pering out window.
No, I would not recommend this to a friend.
Response from kingsford.comBy Riley B., The Kingsford Team, June 5, 2018
Hi, Angel. We’re sorry to hear that you had trouble with our Original Charcoal. We’d like to know more about your experience with the product, so we can assist you. Please give us a call at 800-232-4745, so we can help. Be sure to provide reference number: 180605-000594 for the best service. We look forward to speaking with you.