Customer reviews from kingsford.com
Kingsford - All Natural Original Charcoal Briquettes 8 lb
Average customer rating
4.6
(2,133 Reviews)
Rating breakdown 2,133 reviews
5 Stars
1,729
4 Stars
241
3 Stars
39
2 Stars
51
1 Star
73
94%of customers recommend this product.
(
1,924 out of
2,054)
Customer Reviews for Kingsford - All Natural Original Charcoal Briquettes 8 lb
Customer Rating
1
Something’s Changed
on May 5, 2019
Posted by: JR31
from North Carolina
Gender:Male
I’ve been using Kingsford for as long as I can remember and never had any issues. The last few times I purchased it something’s off. It burns hot initially and then nothing. The heat just disappears and I’m left with a solid chunk of spent charcoal. I thought maybe it was just a bad bag, but it keeps happening. I’m not one to typically leave reviews, especially bad ones, but this has me frustrated to no end.
No, I would not recommend this to a friend.
Response from kingsford.comBy Jack S., The Kingsford Team, May 6, 2019
Hi there. We're very sorry to hear that our Kingsford Original Charcoal Briquets didn't stay hot as expected, and we want to help. Please give us a call at 800-232-4745, and be sure to provide the reference number: 190506-001114 for quicker service. We hope to hear from you soon.
Written by a customer while visiting kingsford.com
Customer Rating
5
Charcoal delivers the flavor!
on May 4, 2019
Posted by: Horse
from Utah
Gender:Male
Charcoal delivers a flavor that no other cooking method can provide. Simply the best for hamburgers and hot dogs and chicken and steak.
I would recommend this to a friend!
Written by a customer while visiting kingsford.com
Customer Rating
3
Charcoal and lighter fluid
on April 24, 2019
Posted by: Rebeldye
from Gulfport ms.
Gender:Male
I have been using this brand for a long time and have spent alot of money in the last few months i have purchased some really poor quality charcoal and fluid . The charcoal taking longer than normal to light and fluid that wont even start the coals its like water so ive gone out and purchased other brands.
I would recommend this to a friend!
Written by a customer while visiting kingsford.com
Customer Rating
2
Tired of being ripped off!
on April 23, 2019
Posted by: Ancient Pitmaster
from Atlanta
Gender:Male
A loyal Kingsford customer for 40+ years, but no longer. Bag shrinks, price increases, filler increases. Burns cooler and faster, generating tremendous amounts of ash with each cook. Leaves chicken with a hint of Pine taste. Come on, now!
No, I would not recommend this to a friend.
Response from kingsford.comBy Jack S., The Kingsford Team, April 24, 2019
Hi there. We're very sorry to hear that our Kingsford Original Charcoal didn't perform as expected, and we'd love to help. Please give us a call at 800-232-4745, and be sure to provide the reference number: 190424-000196 for faster service. We look forward to hearing from you.
Written by a customer while visiting kingsford.com
Customer Rating
4
40 Years of Kingsford
on April 17, 2019
Posted by: Coondogs
from Washington NC
Gender:Male
I have been using Kingsford for 40 years! So when I ordered my dream cooker there was no doubt what charcoal I would be using! I use your Original, Apple-wood and Hickory, I also use natural hickory, pecan and oak wood for a nice blend. I am and will always use Kingsford, just wish it would burn a little longer like back in the day.
I would recommend this to a friend!
Written by a customer while visiting kingsford.com
Customer Rating
1
Shrinking bags
on March 25, 2019
Posted by: Paul bennett
from Michigan
Gender:Male
I don’t know why I continue to buy this product because you continue to ease the price of charcoal and at the same time shrink the bag size I guess I have to think about trying match light charcoal
No, I would not recommend this to a friend.
Response from kingsford.comBy Jack S., The Kingsford Team, April 3, 2019
Hi there, Paul. We're sorry to hear about the increasing prices for our Original Charcoal briquets. While we don't have control over the prices of our products, we'd still love to help. Please give us a call at 800-232-4745, and be sure to provide the reference number: 190403-000369 for quicker service.We hope to hear from you soon.
Written by a customer while visiting kingsford.com
Customer Rating
1
Worst briquettes made
on February 24, 2019
Posted by: Weber briquette user
from Eureka, CA
Gender:Male
Full of filler, burns up way too fast. Leaves way too much ash, tastes like pine.
No, I would not recommend this to a friend.
Response from kingsford.comBy Riley B., The Kingsford team, February 28, 2019
Hi there. We’re sorry to hear that you were dissatisfied with our Original Charcoal. We’d like to know more about your experience with the product, so we can assist you. Please give us a call at 800-232-4745, so we can help. Be sure to provide a reference number: 190228-000520 for the best service. We look forward to speaking with you.
Written by a customer while visiting kingsford.com
Customer Rating
2
Charcoal Quality has Diminished
on February 8, 2019
Posted by: Kid from Supie
from Chandler Arizona
Gender:Male
I am 54 years old and have been grilling with Kingsford for 32 years. I am an avid griller , using real wood, propane, lump charcoal and Kingsford briquets on a weekly basis. Around 3 years ago I noticed that the original briquets did not last as long and that the heat would die out sooner than I had remembered in the past. I thought maybe it was a fluke or a bad batch of charcoal. I have continued to purchase and use large amounts of Kingsford original charcoal but have found that I have had to double the amount of briquets that I use to achieve the same results. To no avail, the charcoal burns out much faster than it use to, requires fanning toward the end of my grilling session just to keep the heat up. The density of the charcoal is definitely different than it use to be.
My questions to the company is this: Did the composition change? Was this an attempt to increase use, and add to the bottom line? I will switch to lump charcoal , I have found El Diable to be pretty reliable although I prefer the even heat of briquets charcoal I will make due with lump charcoal that lasts until I have finished grilling.
Sincerely,
A former and disappointed
Kingsford Griller
Henry Yniguez
My questions to the company is this: Did the composition change? Was this an attempt to increase use, and add to the bottom line? I will switch to lump charcoal , I have found El Diable to be pretty reliable although I prefer the even heat of briquets charcoal I will make due with lump charcoal that lasts until I have finished grilling.
Sincerely,
A former and disappointed
Kingsford Griller
Henry Yniguez
No, I would not recommend this to a friend.
Response from kingsford.comBy Riley B., The Kingsford team, February 11, 2019
Hi there. We’re sorry to hear that you found that our Briquettes didn't light as long as you expected. We’d like to know more about your experience with the product, so we can assist you. Please give us a call at 800-232-4745, so we can help. Be sure to provide a reference number: 190211-000996 for the best service. We look forward to speaking with you.
Written by a customer while visiting kingsford.com