Customer Reviews for Kingsford - All Natural Original Charcoal Briquettes 8 lb
Customer Rating
5
Nothing compares.
on February 28, 2020
Posted by: Labelmaker
from Saskatoon, Sk. Canada
Gender:Male
I purchased a simple charcoal bbq about 8 years ago to replace my beat up propane unit. I’ve tried every brand of charcoal, but always return to Kingsford. It is clearly outperforms anything on the market! Worth every penny! Lights quick and easy, coals ash over fast, and the burn time is second to none. My dad used Kingsford, and my kids will too. Keep up the great quality. You have a customer for life! By the way, I will never go back to propane either. Living in Canada where the winter temps drop to -40, Kingsford still performs!
Bought today needed more lighter fluid than I almost did charcoal to get fire started
No, I would not recommend this to a friend.
Response from kingsford.comBy Monique P., The Kingsford Team, February 11, 2020
Hi there. Thanks for sharing your feedback with us. We're sorry to hear that about your experience with our Kingsford Original Charcoal Briquettes, and we want to help. Please reach out to us at 800-232-4745 and mention reference number 200211-000552. We look forward to hearing from you.
I got a Pit Barrel Cooker two years ago and powered it by Kingsford Original Charcoal the burn has never let me down. When not using a wood chunks to smoke with just the charcoal alone imparts a great flavor to anything cooked. It always lights easily and ready to cook in a very short time. I look forward to many more cooks using Kingsford Charcoal.
I bought this product two weeks ago this is the first time I had issues very disfucult to get coal hot, most of the time it just smoked
No, I would not recommend this to a friend.
Response from kingsford.comBy Jack S., The Kingsford Team, October 21, 2019
Hi there, Recue. We're sorry to hear about your experience with our Kingsford Original Charcoal Briquets, and appreciate you letting us know. It's our job to address unexpected issues quickly. Please give us a call at 800-232-4745, and be sure to provide the reference number: 191021-000625 for faster service. We hope to hear from you soon.
I have used different products from Kingsford and they all were terrible, hard to light, poor heat, didn't last, never again!!!
No, I would not recommend this to a friend.
Response from kingsford.comBy Jack S., The Kingsford Team, September 23, 2019
Hello there, Frank. This shouldn't have happened with our Kingsford Original Charcoal Briquets, and we're sorry to hear about this. Our team is looking into it. In the meantime, we hope you'll let us help. Please give us a call at 800-232-4745, and be sure to provide the reference number: 190923-000885 for faster service. We hope to hear from you soon.
I've been using Kingsford Charcoal for over 40 years now. Kingsford has always been the best and totally consistant until the last couple of years. First you shrank the coals so they didn't burn as long. Cooking indirectly I went from adding coals after an hour, to having to add coals after the first 40 minutes. It was just inconvienent, I adjusted my times was all. Now two years ago you changed the charcoal again. You made it a bit larger and a little denser. For grilling the charcoal is ok, but when cooking indirectly with the denser charcoal is a disaster. First I couldn't get the barbeque over 300 degrees. Next when I added charcoal after 40 minutes, the additional charcoal never lit. Well they burned maybe 1/8" and then went out. The barbeque just kept getting cooler and cooler and I had to take those beautiful pork spare ribs and give them to my wife to put into the oven. I was so disappointed I could barely eat one bite of those ribs. I guess I'm going to have to start searching for a new charcoal to use. I've always used Kingsford because of it's consistancy and quality. I'm very disappointed that such an all time great product ruined themselves like this. Kingsford once had the best charcoal out there, maybe someone in the company will listen and retool to make their charcoal back into the supurb quality product that it used to be.
No, I would not recommend this to a friend.
Response from kingsford.comBy Jack S., The Kingsford Team, September 20, 2019
Hello there. We're sorry to hear about your experience with our Kingsford Original Charcoal Briquets, and appreciate you letting us know. It's our job to address unexpected issues quickly. Please give us a call at 800-232-4745, and be sure to provide the reference number: 190920-000401 for quicker service. We look forward to serving you.
I have been using kingsford for over 30 years i have smoked 80lbs of boston butts at one time load once with the right amount and cook without reloading i will not use anything else