Customer reviews from hp.com
HP - 16" 2K Touchscreen Laptop - Intel Core Ultra 9 Series 2 - 32GB DDR5 RAM - Intel Graphics - 1TB SSD
Average customer rating
4.6 out of 5
4.6
(109 Reviews)
Open Ratings Snapshot
Rating breakdown 109 reviews
5 Stars
80
4 Stars
20
3 Stars
7
2 Stars
1
1 Star
1
92%of customers recommend this product. 
(
12 out of 13
)
Best Buy Privacy Policy
Customer Reviews for HP - 16" 2K Touchscreen Laptop - Intel Core Ultra 9 Series 2 - 32GB DDR5 RAM - Intel Graphics - 1TB SSD
Customer Rating
5 out of 5
5
Brilliant laptop
on October 3, 2026
Posted by: Susie 123
Verified Purchase:Yes
I loved my old hp laptop but this is even better, lightweight and more compact. As a technophobe it’s so easy to use too. Should have upgraded sooner. Thank you hp
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Good quality laptop
on October 3, 2026
Posted by: Barbaraj
Verified Purchase:Yes
The laptop is stylish and practical. Great for graphics. Good price.
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Good graphics
on October 3, 2026
Posted by: Jb
Verified Purchase:Yes
Large screen, good display. Was a replacement for my HP Pavilion . Good laptop. Does everything you need it to.Only downside is I miss not having a touchscreen.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Top quality
on October 2, 2026
Posted by: Sparky B
Verified Purchase:Yes
This laptop is impressive, especially considering the price. I have been particularly impressed by the online speed. Loading web pages is almost instantaneous. Everything about it is comfortable and easy to use. Also works perfectly with DJ apps and live gigs.
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Good purchase
on October 2, 2026
Posted by: Ross
Verified Purchase:Yes
Somewhat large screen therefore giving you a clear vision. One or two buttons in a different place from my last HP but you get used to it. Would recommend HP products
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Omnibook5
on October 2, 2026
Posted by: Webby104
Verified Purchase:Yes
This is a great laptop for home use and was easy to get set up. 5 months into having it mind and it’s had to be sent back for repairs as it won’t power up.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Upgrade from an old PC
on October 1, 2026
Posted by: Kevin C
Verified Purchase:Yes
Compact and easy use. Nice size and easy to transport. Quick charging. Very happy with my upgrade from an old PC
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
replacement PC
on October 1, 2026
Posted by: Anonymous
Verified Purchase:Yes
This customer did not provide a text review.
Written by a customer while visiting hp.com
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